Customer Service Representative

Company : Finning Canada

Number of Openings : Worker Type :

Permanent

Position Overview :

We are looking for a customer focused individual who enjoys working with people multitasking and supporting a busy rental and sales this role you will be the first point of contact for customers help process rentals support our sales team and keep daily operations moving smoothly. This is an excellent opportunity for someone who is organized eager to learn and motivated to grow within the industry.

Whats in it for You

Competitive salary with opportunities to grow as your skills and responsibilities increase

Benefits starting on day one

Pension plan to help you build long term financial security

Employee share ownership options giving you the opportunity to invest in the companys success

Endless career opportunities across customer service sales operations and more

A supportive team environment with training provided

Opportunities to learn about equipment rental processes and inside sales

A role with varietycustomer interaction administrative tasks and hands on support experience that can grow into long term career paths

Fast paced dynamic work where no two days are the same

Job Description :

DaytoDay Job Activities

Customer Service

Greet and assist customers at the rental counter and over the phone

Provide clear friendly and efficient service

Support customers with questions rental needs and general inquiries

Sales & Rental Support

Assist with inside sales for products services and equipment rentals

Prepare and process rental and sales contracts

Handle equipment returns and close rental agreements

Look up equipment information through company systems

Purchasing & Administration

Assist with purchase order entry and tracking

Keep paperwork organized and up to date to ensure accurate and timely transactions

Equipment Support

Assist with basic equipment servicing as required (training provided)

Experience Required

Customer service experience from retail hospitality call centers or similar environments is an asset

Comfort working in a fastpaced setting with shifting priorities

Strong communication skills and a customercentric mindset

Ability to multitask and stay organized

Willingness to learn about equipment product features and rental applications

Shift availability; professional appearance required

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and / or mental or physical Finning is committed to collaborating with and providing reasonable accommodations / adjustments to individuals with disabilities. If you require an adjustment / accommodation at any point during the recruitment process please inform your recruiter.

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1