WNW Security - Attendant 2026

Wet'N'Wild Toronto, 7855 Finch Ave West, Brampton, Ontario, Canada

Job Description

Posted Monday, February 2, 2026 at 5 : 00 a.m.

Authentically Wet'n'Wild, distinctly Canadian, Wet ' n ' Wild Toronto is the premier Waterpark in Toronto. We offer the best water rides in the industry.

Department : Security

Availability : Monday to Sunday, various operational hours and holidays

Position Type : Seasonal

Reports To : Security Supervisor

Purpose

The Security Attendant plays a critical role in maintaining a safe, secure, and welcoming environment for all guests and team members. This position is responsible for supporting daily security operations through guest interaction, rule enforcement, incident response, and proactive patrols across the property. Security Attendants act as first responders to safety concerns, operational hazards, and guest assistance needs, ensuring that all park standards, policies, and legal requirements are upheld. By providing visible presence, clear communication, and exceptional customer service, the Security Attendant contributes directly to the overall safety, enjoyment, and smooth operation of the park.

Key Responsibilities

• Serve as a front-line ambassador by delivering exceptional guest service while upholding park safety standards.
• Maintain full compliance with company uniform, conduct, training, and site-specific operational procedures.
• Conduct proactive patrols of park grounds, attractions areas, parking lots, and back of house zones to identify safety risks, security concerns, or operational hazards.
• Respond promptly to incidents including guest altercations, medical emergencies, lost children, property damage, and operational safety concerns.
• Safely operate and maintain company issued vehicles; a valid Class G driver’s license is required.
• Enforce park rules, municipal regulations, and property standards to ensure a safe and enjoyable environment for guests and employees.
• Perform scheduled and unscheduled walking patrols, detailed facility inspections, and equipment checks.
• Support parking operations including applying parking guidelines, tagging procedures, and assisting guests with inquiries.
• Assist with dispatch activities, including radio communication, alarm response, incident deployment, and coordination with on site teams.
• Utilize park communication systems to relay accurate, clear, and timely information to leadership and responding departments.
• Prepare and submit detailed and professional incident reports, logs, and documentation in accordance with industry standards.
• Assist with emergency action plan execution, including evacuations, severe weather protocols, missing person procedures, and medical responses.
• Collaborate with local law enforcement, EMS, fire services, and park leadership during complex or escalated incidents.

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ate in ongoing refresher training in guest service, conflict management, emergency procedures, and de escalation techniques.

Incident details

Skills & Abilities

Qualifications

Other Functions :

All other duties that are assigned or necessary in order to support the Operations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, technical

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around water, confined spaces-cramped quarters, heights, noise, detergents / chemicals, mechanical hazards, moving objects, fumes / odours, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER : WET‘N’WILD TORONTO WATERPARK IS A DRUG FREE WORKPLACE

7855 Finch Ave W

Brampton, ON L6T 0B2

416.369.0123

wetnwildtoronto.com

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