Mobile Mortgage Specialist Assistant

Work Location : Milton, Ontario, Canada

Hours : 15 hours per week (minimum, part‑time; up to 37.5 hours per week depending on business volumes)

Line Of Business : Personal & Commercial Banking

Pay Details : $23.37 – $31.20 CAD per hour (base pay may vary based on skills, experience, and geographic location)

Job Overview

The TD Mobile Mortgage Specialist (MMS) sales team is a national retail banking channel responsible for acquiring new mortgage and home equity line of credit business within Canadian Personal Banking (CPB). The Mobile Mortgage Specialist Assistant (MMSA) role contributes to the success of the specialist through specialized credit support by handling credit administration, customer service, and administrative tasks, enabling Specialists to focus on sales and business development.

Key Accountabilities

Customer Support

• Maximize support in relation to credit administration.
• Maintain good relationships with partners, follow up, respond to questions, and ensure that customer problems are handled appropriately, escalating issues to MMS or DM when necessary.
• Gather client documentation after initial MMS customer meeting and process credit application.
• Process assigned work volumes accurately and efficiently, supporting the Specialist and business timeline commitments.
• Support the customer journey through the deal process while responding to any mortgage suite details product / policy for clarification.

Shareholder Contribution

Employee / Team Collaboration

Scope and Depth

What We Are Looking For

Who We Are

TD is one of the world’s leading financial institutions and the fifth largest bank in North America by branches / stores. We deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

Total Rewards Package

Base salary, variable compensation, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

This position is subject to provincial regulation for employment purposes. Current provincial requirements apply.

Community and Development

We provide regular career, development, and performance conversations, access to an online learning platform, and mentoring programs to help you unlock future opportunities.

Training & Onboarding

We will provide training and onboarding sessions to ensure you have everything you need to succeed in your new role.

Interview Process

We will reach out to candidates of interest to schedule an interview and communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers throughout the interview process.

Language Requirement (Quebec Only)

Sans Objet

Seniority Level

Employment Type

Job Function

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