Business Systems Analyst

Typical Day in Role :

• Perform analysis, design, implementation, modification, and daily functional support of all applications.
• Works with key stakeholders within all business functions to align technology solutions with business strategies
• Gathers requirements from business units and translates those to programmers and developers
• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Works on multiple projects as a project team member
• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs
• Serve as a liaison between users and developers to help resolve prod issues
• Perform health checks after releases to ensure functionalities have been deployed correctly

Candidate Requirements / Must Have Skills :

1) 8+ years’ experience as BSA, preferably with at least 3-5 recent experience working within a large highly matrixed complex financial institution

2) Demonstrated experience having worked on a large project with a budget of over $5 million, with competing priorities with multiple stakeholders

3) 3+ years’ experience with JIRA, Confluence, MS Suite

4) Experience working within an Agile framework

Nice-To-Have Skills :

1) Salesforce experience experience with sub features of Salesforce a strong asset

2) Development experience to have technical mindset in translating requirements

3) Project management skills - in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines

Soft Skills Required :

• Ability to solve technical problems / processes and understand complex details
• Ability to increase operating efficiency with high quality technical solutions
• A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level
• Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions
• Ability to create business solutions that increase competitive advantage
• Ability to exercise good judgment in selecting methods and techniques for obtaining solutions

Education :

Bachelor's degree in a technical field such as computer science, computer engineering or related field preferred

MBA or other related advanced degree an asset

Agile / CSM certification an asset

Salesforce certification an asset

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