Business Systems Analyst

What is the opportunity?

The BCS Technology group under RBC Capital Markets Quantitative and Technical Solutions is responsible for building and managing business focused solutions that optimize efficiency, enable process automation and improve audit and compliance.

As a Business System Analyst, you will be responsible for overall business requirements, stakeholder management, application demos, app validations, and coordinating with other teams. The role offers many opportunities to learn and grow as you work within this fast-paced portfolio in support of several business functions (trading and settlement for FX, Money Market, and Securities). You will engage with stakeholders to comprehend, discover, and document their business needs and opportunities. You will partner with the Development team to shape and fulfill these asks and initiatives.

The candidate would identify and document business requirements to enable the development of new and upgraded functionality for RBC Capital Markets back office related applications for payments processing and SWIFT messaging (as it relates to FX, Money Market and Securities trading and settlement activities).

The candidate shall liaise with back, middle and front office personnel as required to fully address all related processes and risk issues.

What will you do?

• Understand existing application flows, system architecture, upstream/downstream integrations, and business rules

• Own requirements capture, documentation, requirement and app reviews and coordination of sign-offs by various Business and IT teams

• Ensure traceability and coverage to all functional business requirements during the QA cycles

• Effectively challenge the business to ensure that we are developing solutions that are scalable, maintainable, aim for zero technical debt, and that help mitigate business risks and create efficiencies

• Responsible to create user stories in JIRA, update user stories with the technical specs, participate in refinement sessions, providing guidance on the delivery sequence of the user stories, ensuring that stories are aligned to the proper epics and track subtasks as well as tasks, leading or participating in demos

• Coordinate with Business and Development team for delivery, requirements clarifications, analysis, impact assessment and create required documentation – user stories, workflow diagrams, mockups, system specifications, RAID logs, traceability matrix, non-functional requirements, user manuals, support document, etc.

• Support PM as needed for managing medium to large size initiatives for tracking, delivery, project reporting and identifying and managing issues and risks for successful delivery within committed budgets

• Independently manage business and IT stakeholders, drive project meetings. Be hands on with application functionality and perform validation of delivery to business for ensuring scope elements are delivered as per the plan

• Contribute to ongoing administrative program, reporting, estimation and other activities as required

• Train users in any new functionality, provide support to back office personnel during the UAT phase and assist PM in monitoring user testing to ensure all issues are resolved prior to new functionality being distributed to the production environment

What do you need to succeed?

Must have:

• Solid knowledge of payments processing as it relates to support systems for FX, Money Market and Securities trading and settlement activities, with particular emphasis on system development requirements.

• Solid knowledge of FX back-office functionalities as it relates to confirmations, CLS, netting, exceptions handling, accounting and market data

• Solid knowledge of SWIFT and SWIFT messaging

• Demonstrated ability in written, oral and presentation skills, analytical skills, problem solving and reporting skills. Ability to determine the information and communication needs of the stakeholders and the project and having a self-drive and disciple to execute the same on time

• Strong organizational, project management and time management capabilities.

• A good understanding financial services industry with ability to understand new business processes and technology quickly

• Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.

• Tools: Jira, Confluence, SharePoint, MS Office ( Word, Excel, PowerPoint, Visio), MS SQL

• Undergraduate degree with 5+ years’ of experience working as a BA/BSA on concurrent initiatives in a fast paced, collaborative environment

Nice-to-have:

• Familiarity with ISO 20022 – a global and open standard for payments messaging

• Familiarity with SQL, reading and basic write skills

• Demonstrated project management skills

• Strategic thinker with excellent interpersonal skills to work across functions and businesses

• Development experience building business solutions or application migrations

• Familiar with concepts of data modelling and system configuration. Be able to read and understand xml standards

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Post

Job Skills

Agile Methodology, Business Data Analysis, Business Processes, Business Process Modeling, Business Requirements Analysis, Business Systems, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Information Technology (IT), Information Technology Applications, Interpersonal Relationship Management, Requirements Analysis, Software Requirements, Software Requirements Analysis

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeCAPITAL MARKETSRegularSalaried2025-11-062026-03-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.