Customer Service Agent (PT)

About Jazz Aviation

Jazz Aviation LP (Jazz) is Canada’s largest regional airline and Air Canada’s primary Air Canada Express operator - connecting people and communities to approximately 70 destinations across North America.

With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness. Jazz has received the following awards in 2025 : recognition as Canada’s Safest Employer in the Public Transportation category; a 5-Star Diversity, Equity and Inclusion Employer; one of Canada’s Best Diversity Employers awards; and one of Atlantic Canada’s and Nova Scotia’s Top Employers. Jazz has previously been honoured with an Indigenous Reconciliation award from the Government of Canada for outstanding commitment to reconciliation with Indigenous peoples.

Join our award-winning team and help shape the future of regional aviation!

Position

As a Jazz Customer Service Agent , you will be part of a team professionally representing Air Canada Express. In the course of a day, you will be responsible for greeting passengers, assisting them with their check in and bag tagging, via our web based computer system, as well as facilitating the boarding and deplaning of all Air Canada passengers in your station. You may be asked to lift a suitcase or push a wheelchair. The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority!

Purpose Of Position

To provide exceptional customer service by greeting and serving passengers at airport counters and gates.

Key Responsibilities

• Using an airline computerized system :

Make reservations and assessing fares.

Depending On The Base

Other duties may include :

Qualifications

Benefits Of Joining Our Award-Winning Team

We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support, please contact us at taleosupport@flyjazz.ca.

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.

Apply by Date

Feb 13, 2026

Primary Location

CA-BC-Comox

Schedule

Part-time

Job Type

Permanent

Shift

Shift Work

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