Electrical Distribution Inside Sales Representative
Your main job duties will include, but won’t be limited to :
- Customer Relations
- Quotations
- Order Entry and Management
- Respond to customer queries
- Prepare and provide quotes for new and existing customers and contractors
- Liaise between suppliers’ reps and customers for all inquiries, lead and delivery times, to meet deadlines
- Accurately process customer transactions such as orders, quotes or returns
- Determine customer requirements and expectations in order to recommend specific products and solutions
- Stay current with up-to-date product knowledge of all electrical equipment
- Educate customers about product features and benefits to improve related sales and customer satisfaction
- Other responsibilities as assigned
Skills / Competencies
- Efficient time management skills including prioritizing, organizing and planning effectively to meet goal and deadlines
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment
- Excellent interpersonal skills and communication skills, both verbal and written
- Present a professional image at all times to customers and vendors
- Talent to communicate professionally in a clear and direct manner
- Attention to detail; ability to maintain a high level of accuracy in preparing and entering information
- Advanced Microsoft Office / AS400 an asset
- Must be able to work under time-sensitive deadlines
- Ability to work through interruptions
Experience / Education :
- 2-3 years’ experience in an Electrical Distribution Environment in sales or customer service.
- Appropriate training will be provided with regards to additional programs that may be required for the position.
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