Administrative Assistant

Job Description

Job Description

#LI-DNI

JOB DESCRIPTION

POSITION                                            Administrative Assistant

COMPANY AND LOCATION             Auxilium Health – Head Office, Oshawa, ON (Hybrid)

EMPLOYMENT TYPE                          Full-time, Permanent

HOURS WORKED                              37.5 hours per week, Monday-Friday, 8 am – 4 pm or 9 am – 5 pm

DEPARTMENT                                    Patient Support Programs

REPORTING TO                                  Manager, Program Development and Maintenance

DIRECT REPORTS                               No

LAST UPDATED                                  January 2026

POSITION SUMMARY :

The Administrative Assistant supports the effective operation of the Patient Support Programs (PSP) department by providing administrative, operational, and coordination support to Leadership and the broader team. This role is responsible for supporting day-to-day departmental activities, including meeting coordination and minutes, documentation, reporting, vendor coordination, and data management across multiple systems.

The role involves close collaboration with PSP Leadership, Program Managers, and internal and external stakeholders to support workflow efficiency, track deliverables, and maintain organized records and resources. This position requires strong attention to detail, sound judgment, and discretion when handling confidential information. The successful candidate is highly organized, proactive, and able to communicate effectively, prioritize competing demands, and collaborate across teams, leveraging technology and standard office systems to support the delivery of Patient Support Programs.

GENERAL RESPONSIBILITIES & ESSENTIAL FUNCTIONS :

• Administrative & Leadership Support :

Provide direct administrative and clerical support to the PSP Leadership team, including calendar coordination, document preparation, and follow-up on leadership requests

Schedule and coordinate internal, leadership, and external meetings with vendors and manufacturers, including meeting logistics such as room setup and arranging meals, as required

Act as the primary point of contact for third-party vendors and applicable contracts, to support efficient operations, patient access, and cost control

Prepare routine and ad-hoc reports for leadership, including but not limited to Salesforce, DocuSign, Absorb LMS, and Excel

Assist with drafting, formatting, proofreading, and updating program documents, presentations, contracts, proposals and internal resources

Support leadership with preparation and distribution of written communications when required

Step in as an operational support when needed, including assisting with end-of-day emails, printing and mailing patient documents, scanning received mail, and managing portal uploads

Support leadership on special projects, audits, process improvement initiatives, and ad-hoc tasks as assigned

QUALIFICATIONS

EDUCATION & EXPERIENCE

WORKING CONDITIONS :

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