Research Coordinator
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary.
City employees deliver the services, run the programs and operate the facilities which make a difference in our community.
We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits.
Together we make Calgary a great place to make a living, a great place to make a life.The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve.
We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation.
Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Research Coordinator, you will be responsible for the planning, design, administration, and coordination of qualitative and quantitative research to gather insights that support operational and strategic decision-making for Community Services.
In this role, you will also conduct internal research and evaluation. Primary duties include :
- Provide research expertise to clients to make sound decisions that affect their business planning, policy analysis, operations, customer service and employee relations.
- Design and coordinate research including focus groups, personal interviews, and surveys.
- Respond to customer inquiries and concerns about the survey process or other services provided.
- Analyze data, synthesize information, and manage projects.
- Formulate recommendations, report and present research findings and insights to clients.
- Work with the Corporate Research Team to prepare Statement of Requirements (SOR) as part of the vendor procurement process.
Qualifications
- A degree in Social Sciences, Marketing or Business and at least 5 years of directly related research experience, preferably in public opinion or market research.
- Experience with primary research is required.
- A solid understanding of both qualitative and quantitative research is required.
- Experience using Statistical Packages for the Social Sciences (SPSS), or equivalent statistical software programs would be considered an asset.
- Experience and understanding of research in the fields of Recreation, Social Programs, Arts & Culture and Social Policy would be considered a strong asset.
- Success in this position requires well developed project management, presentation, critical thinking, communication, and interpersonal skills.
Note : Applicants may be asked to provide a written sample of their work.