Infusion Experience Manager (Remote)

Position Type : Full-time

Department : PerCuro Infusion Network

Work Location : Remote, Canada

Work Hours : Mon‑Fri, Standard Business Hours

Work Arrangement : Remote, Travel as required.

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in‑house creative agency, and experienced, cross‑functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here :

• We are 100% Canadian with locations across the country
• State‑of‑the‑art facilities to provide high‑quality products and services
• The opportunity to be a part of a winning, high‑performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work‑life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High‑growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry‑leading, in‑house corporate training offered throughout the year

The Opportunity

Reporting to the Manager of Clinical Services and Partnerships, the Infusion Experience Manager (IEM) plays a critical role in designing, delivering and continually improving the end‑to‑end infusion experience for patients, prescribers, and clinical partners. This role is designed to ensure that every patient’s infusion journey is seamless, patient‑centered, and fully supported by the Patient Support Program (PSP).

The IEM is responsible for removing barriers to infusion and operationalizing solutions that optimize program workflows. This includes collaborating closely with PSP leaders and other clinical partners to guarantee operational excellence, patient satisfaction, and consistent delivery of high‑quality infusion services.

A Day in the Life (What you will do here)

What you need to ensure you are set up for success

What makes you a great fit for this team

Why join Sentrex?

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

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