Manager | Clinical Operations

Who are we looking for?

Interior Health is hiring a Manager, Clinical Operations at Kelowna General Hospital! This position will oversee the Care Aide float pool, Telesitter, Porters and Casual Administrative Assistants.

This an exciting opportunity to provide leadership to teams that work across the site and are integral to our daily work at KGH.

If you have a clinical background with experience in a supervisory or progressive leadership role, apply today!

What we offer :

• Employee & Family Assistance Program
• Employer paid training / education opportunities
• Employer paid vacation
• Medical Services Plan
• Employer paid insurance premiums
• Extended health &dental coverage
• Municipal Pension Plan
• Work-life balance

Salary range for the position is $106,026 to $152,413. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you make an impact?

The Manager, Clinical Operations is accountable for ensuring excellence in the provision of patient centered care within a defined clinical area(s).

The Manager, Clinical Operations provides leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned clinical area(s), and applies management theory and concepts to leading, staffing, monitoring, evaluating, and data gathering including the development of relevant outcome measures pertinent to the clinical area(s).

The Manager, Clinical Operations is accountable for : efficient, effective utilization of approved physical, financial, and human resources;

guiding and coordinating activities of the clinical area(s) in accordance with professional standards; supporting the goals and strategic direction of Interior Health.

What will you work on?

• Provides leadership for clinical practice by seeking out and identifying best practices in patient care, ensuring the appropriate structures, system processes, and culture are in place to facilitate ongoing development of a best practice model of care.
• Evaluates effectiveness of care provided and seeks mechanisms to ensure that standards are met consistently. Responds to patient care issues and public concerns in a supportive and goal oriented manner, facilitating communication to affect positive outcomes.
• Facilitates and directs the development, implementation, and evaluation of unit specific goals and objectives, standards and policies, ensuring consistency with the established standards and objectives of the services within Interior Health.
• Maintains fiscal accountability by collecting and monitoring necessary fiscal and utilization data and analyzes data appropriately.

Ensures effective use of resources in the service area. Monitors the budget(s), identifies variances, and takes corrective action as required to maintain expenditures within the approved budget(s).

Participates in the development and implementation of the local quality improvement and risk management initiatives for patient care services in accordance with Interior Health standards and processes.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you.

Together, we create great workplaces.