Technical Support Engineer — PSA Platform Expert

A technology solutions company in Burlington seeks a Technical Support Engineer to provide high-quality technical support for their PSA platform. Responsibilities include helping customers efficiently resolve technical queries through various communication channels, managing customer expectations, and collaborating with support teams on strategic projects. Candidates should possess a Bachelor's Degree in Computer Science or a related field, with 3-5 years of L1 support experience and strong communication skills. The role involves working closely with customers to ensure their success using the platform.

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