Claims Assistant - Real Estate

We offer more than a job, we offer a career!

• We support our employees to shape their career by encouraging continuing education and investing in training and development.
• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
• We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Claims Assistant for our Real Estate Team!

The primary purpose of this position is to assist the Real Estate Claims team in providing the highest quality service to clients both internal and external.

If you’re looking for a dynamic work environment, keep reading!

Your day as a Claims Assistant

• Sets up new claims by determining the policy in force, preparing Loss Notices, setting-up claims with appropriate subscribers, assigning an adjuster and reporting new claims within one (1) hour of receipt.
• Tracks assignments of non-Program claims.
• Completes courtesy calls on new claims.
• Accurately tracks internal authority claims settled by BFL and reports monthly to management, Accounting and the insurer.
• Runs Loss History Reports for producers and marketing, as required.
• Corresponds / communicates with Insured regarding claims status.
• Corresponds / communicates with adjusters and examiners regarding status of claims and reserves, and assisting as required.
• Accurately updates and documents all pertinent claims information in LEO, noting and attaching all updates, reports, correspondence and concerns.
• Processes all opening and closing notices
• Other duties as assigned.

Our ideal candidate

• Strong verbal and written communication skills
• Ability to work well independently, as part of a team, and with others throughout the organization
• Excellent knowledge of Microsoft Word, Excel and PowerPoint
• Effective time management, organizational, and multitasking skills
• Customer focused and service oriented
• Attention to detail and precision is essential
• Ability and willingness to work under pressure when needed
• Level 1 license

The expected salary for this role ranges from $52,000 to $77,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America.

The firm has a team of over 1300 professionals located in 27 cities across the country. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.

Here at BFL our employees have the freedom to demonstrate their own creativity, leadership and entrepreneurship because we strongly believe in them.

We are a national collaborative team that thrives in a fast-paced environment.

Office information

Our Vancouver office is situated in Coal Harbour, half a block from the world renowned Seawall. Employees often enjoy activities along the Seawall during their lunch break with Stanley Park being close by.

Our office is easily accessible for employees by car and public transit and there are bike storage lockers in our building.

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BFL CANADA is an equal opportunity employer.

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive and accessible to all.

The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking and unique knowledge.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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