Talent.com
Customer Service Representative - Collision
Customer Service Representative - CollisionAssured Automotive • Brampton, Peel Region, CA
Customer Service Representative - Collision

Customer Service Representative - Collision

Assured Automotive • Brampton, Peel Region, CA
9 days ago
Job type
  • Full-time
Job description

Join to apply for the Customer Service Representative - Collision role at Assured Automotive .

Company Overview

At Assured Auto , we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you’re looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Benefits That Drive Your Success

  • Competitive Pay
  • Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
  • RRSP with company match
  • Annual Paid Vacation Time Off
  • Career Growth Opportunities
  • Ongoing Training
  • A Professional Atmosphere, Great Working Conditions with Dynamic Leadership

Job Description

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and via email. You will manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Provide friendly customer service over the phone, in person and over email.
  • Schedule appointments for vehicle repair using our repair management system.
  • Ensure timely processing of insurance assignments.
  • Prepare repair orders with proper documentation.
  • Record all communication with customers or insurance partners during the repair process using ASE.
  • Manage car rental information.
  • Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.
  • Minimum Education and Experience

  • High School Diploma
  • Minimum : 1 year Customer Service experience, ideally in the automotive industry
  • Required Knowledge, Skills & Abilities

  • Communicate effectively, both verbally and in writing.
  • Ability to multitask and function well in a fast‑paced environment.
  • Enthusiastic and friendly demeanor.
  • Strong knowledge of Google platform and Microsoft Office.
  • Strong attention to detail with a high degree of accuracy.
  • Other Requirements

  • Valid driver’s license required.
  • Compensation

    Salary range : $43,000 - $60,000 per year.

    Your Success is Our Priority

    We believe in investing in our people. From day one, you’ll join a professional atmosphere with great working conditions and dynamic leadership. You’ll also have access to comprehensive benefits that support your well‑being and financial goals. We’re dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

    Equity and Inclusion

    Assured Auto is proud to be an equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

    AI Disclosure Statement

    At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

    Seniority Level

    Entry level

    Employment Type

    Full‑time

    Job Function

    Other

    Industries

    Motor Vehicle Manufacturing

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Service Representative • Brampton, Peel Region, CA

    Similar jobs
    Customer Service Insurance Sales Representative

    Customer Service Insurance Sales Representative

    Grant Leslie Insurance Agency • Oakville, ON, Canada
    Full-time
    Looking for a new Career in Insurance? Or just looking for a change from your current role?.Partial Work Remote / Work from Home Available. Are you a self-driven, energetic and passionate individual ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Charger Logistics Inc • Brampton, ON, Canada
    Full-time
    Charger Logistics is a world class asset-based carrier.We specialize in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, includin...Show more
    Last updated: 15 hours ago • Promoted • New!
    Customer Service Representative

    Customer Service Representative

    Mircom Group of Companies • Vaughan, ON, Canada
    Full-time +1
    Customer Service Representative.Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life s...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Farm Boy Inc. • Oakville, ON, Canada
    Full-time
    If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that&...Show more
    Last updated: 18 days ago • Promoted
    Customer Service Representative / Sales Support - Carbon Steel Parts

    Customer Service Representative / Sales Support - Carbon Steel Parts

    Just Sales Jobs • Brampton, ON, Canada
    Full-time
    Support, you will play a crucial role in supporting the sales operations by managing quotes, processing orders, and maintaining strong relationships with customers. This position focuses on sales su...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    PolicyAdvisor Brokerage (PAB) Inc. • Oakville, ON, Canada
    Full-time +1
    PolicyAdvisor is an exciting, early-stage, insurtech startup that is transforming the way Canadians buy insurance.We’ve built a brand-new digital insurance platform that offers a simple, intu...Show more
    Last updated: 27 days ago • Promoted
    Technical Sales Representative- Bearings Power Transmissions

    Technical Sales Representative- Bearings Power Transmissions

    Wajax Limited • Stoney Creek, ON, Canada
    Full-time
    Accountable / responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of new large accounts ($60K - $500K. Lead the sales strategy and plan, includin...Show more
    Last updated: 6 days ago • Promoted
    Customer Service Representative (Mississauga)

    Customer Service Representative (Mississauga)

    Domino's Pizza Canada • Mississauga, ON, Canada
    Full-time
    Hot job openings, fresh out of the oven!.We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of th...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    goeasy • Mississauga, ON, Canada
    Full-time
    Our state-of-the-art contact center is the heartbeat of.Join one of the country’s fastest-growing companies and be part of something extraordinary. At goeasy, our people and culture are at the...Show more
    Last updated: 8 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Continental Paper Grading • Mississauga, ON, Canada
    Full-time
    Customer Service Representative (CSR).The Customer Service Representative serves as the primary point of contact for clients, managing the full order-to-delivery lifecycle.This role involves proces...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Aleem Ravji Insurance and Financial Services • Bradford, ON, Canada
    Full-time
    Customer Service Representative - Desjardins Insurance Agent Team Member.Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace ch...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Altis Recruitment

    Customer Service Representative - Altis Recruitment

    Altis Recruitment • burlington, on, ca
    Full-time
    Burlington, ON (Remote option available, must be able to go on site on the first and last day).Reporting to the Customer Experience Supervisor, the Customer Feedback Survey Representative will enga...Show more
    Last updated: 1 day ago • Promoted
    Customer Service Representative

    Customer Service Representative

    ASCA OFFICE SOLUTIONS INC • Vaughan, ON, Canada
    Full-time
    Customer Service Representative role has many daily job duties, however, there are specific core duties associated with this job : . F0B7; Answer incoming phone calls to schedule service appointments ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    The FLARE • Oakville, ON, Canada
    Full-time
    Customer Service Representative.Monday to Friday, 11 : 00 AM – 7 : 30 PM.Represent charities, hospitals, and not-for-profits. Perform neighbourhood outreach programs.Process donor and payment info...Show more
    Last updated: 20 days ago • Promoted
    Customer Service Representative - Hays

    Customer Service Representative - Hays

    Hays • vaughan, on, ca
    Full-time
    Customer Care Representative (Vaughan - 3 days in office | 2 days work from home).Compensation Package : $50,000 - $53,000 + 7% bonus + 3 weeks vacation + benefits package + onsite parking.The Custo...Show more
    Last updated: 1 day ago • Promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    DMC Recruitment • Etobicoke, ON, Canada
    Full-time
    Bilingual Customer Service Representative.Our client, a building materials business in Etobicoke, is currently seeking a Bilingual Customer Service Representative to support customers across Canada...Show more
    Last updated: 3 days ago • Promoted
    HVAC TECHNICAL CUSTOMER SERVICE REPRESENTATIVE

    HVAC TECHNICAL CUSTOMER SERVICE REPRESENTATIVE

    Temspec Inc. • Mississauga, ON, Canada
    Full-time
    Position : HVAC TECHNICAL CUSTOMER SERVICE REPRESENTATIVE Location : Mississauga, Ontario Reports to : Engineering Supervisor - R&D and Service Employment Type : Full Time Category : Customer ...Show more
    Last updated: 30+ days ago • Promoted
    Customer service representative

    Customer service representative

    Eric Gruscyk - Desjardins Insurance Agent • Oakville, ON, Canada
    Full-time
    Customer Service representative - Desjardins Agent Team Member.A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service represen...Show more
    Last updated: 30+ days ago • Promoted