Travel Consultant

Powerful Value . Delivered is much more than a tagline at Brandt. It’s our company-wide promise to help our customers succeed by empowering them with the outstanding performance of our people and the uncompromising quality of our products and services.

At Brandt Travel, our mission is to manage, book, administer and organize all corporate, meeting and group travel, allowing our employees to focus on their core business.

Brandt is a Platinum Member of the Canada’s 50 Best Managed Companies program and searching for the right candidate to fill the role of Corporate Travel Consultant.

The Travel Consultant will be responsible for collaborating directly with the director and team tasked with managing the travel needs of over 6,000 employees, located in Canada, United States, Australia and New Zealand.

Key Responsibilities

Planning and booking transportation, accommodations and other travel services in Sabre (GDS)

Working with primarily Brandt employees to determine their needs and advise them regarding modes of transportation, travel dates, costs and accommodations

Providing relevant information regarding trips with special attention to accuracy and thoroughness

Providing a high level of customized corporate services to a variety of employees

Planning itineraries and providing excellent customer service

Researching and providing solutions to customer travel-related issues

Keeping up to date on industry developments

Reviews all reservations for travel policy and procedure compliance

Ensures all reservations pass quality control prior to ticketing

Supporting team members

Making alternative booking arrangements if changes arise before or during a trip

Providing advice on required documentation, passports, visas, insurance, etc.

Solid knowledge of domestic and international corporate travel, international fare construction, and airline routings

Providing updates related to local weather conditions, customs changes and attractions

Maintaining accurate records, collecting invoices and reconciling corporate credit card or cheque payment transactions

Other duties as assigned

LI-onsite

Required Skills

Bilingual in French and English is not required, but would be preferred

Excellent communication skills, both written and oral

Team player

Excellent attention to detail

A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects simultaneously

Flexible and adaptable; a team member who can make a positive impact while bringing a strong problem solving mindset to the workplace

High energy and passion for the work of the Brandt Group of Companies is essential

Must be able to demonstrate an entrepreneurial approach and strong customer focus

Required Experience

• 2 + years of experience with a corporate TMC, preference given to those with experience in Sabre GDS and / or a Travel School Graduate
• Familiarity with domestic and international travel
• Bilingual in French and English is not required, but would be preferred

Excellent communication skills, both written and oral

Team player

Excellent attention to detail

A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects simultaneously

Flexible and adaptable; a team member who can make a positive impact while bringing a strong problem solving mindset to the workplace

High energy and passion for the work of the Brandt Group of Companies is essential

Must be able to demonstrate an entrepreneurial approach and strong customer focus