Granville Island Ambassadors & Enforcement Officers (Granville Island - Vancouver)

Genesis is recruiting for top caliber customer service-oriented staff to work day shifts (0900, 1000 and 1100 hours start time) at Granville Island (a very popular entertainment and tourist spot downtown).

Parking Ambassador / Enforcement Officer (Granville Island)

Payrate : $18 / hr.

A) Ambassador

As Ambassadors / Customer Service representative, you are the boots on the ground providing a visible uniformed presence for the area’s businesses and patrons, to assist in matters of safety and crime prevention / reporting.

You must possess strong customer service and communication skills, advanced problem solving and solution seeking abilities while remaining calm under pressure.

• Provide excellent and customer service assistance
• Assignments from Operations including dispatches, patrols and reporting safety concerns
• Ability to provide vehicle traffic control in key areas

B) Enforcement

You enforce rules and regulations of parking facilities and parking permits are valid and on display. A large part of enforcement duties is issuing violations for parking infractions and traffic control.

• Check for payment expiration of daily parkers
• Provide a presence and report security related issues and concerns
• Report any meter machine malfunctions

Pre-requisites, Skills and Qualifications :

• BC Security Guard license
• Traffic Control permit (will be trained)
• Extremely self driven and motivated, with great initiative
• Background in the hospitality industry and or parking enforcement preferred
• Excellent communication & observation skills and ability to write good reports
• Pleasant in demeanor, projects a professional and well-groomed image
• Customer-service focused and a team player
• Dependable and Committed
• Comfortable with use of mobile and parking apps and phone technologies
• Possess high energy levels, and patrol extensively
• Ability to work outdoors under all weather conditions and be able to stand for long periods
• Ability to work independently and in a team environment

Candidates with the following experience / certification will be given priority :

• Traffic Control Permit
• Customer Service
16 days ago