Labor Management Specialist - Canada

Longbow Advantage is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus® Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies.

We take a holistic approach to warehousing strategy, understanding that technology is only one piece in the solution process.

Our warehouse experts work with customers to understand challenges and goals, developing a recommendation that’s aligned to the customer’s business objectives and supply chain initiatives.

What to expect The Labor Management Specialist is responsible for supporting projects related to labor management and analytics engagements across our customer base.

As an expert, you will bring strong skills from Project Management, Business Analysis, Industrial Engineering and Business Intelligence.

This position includes coordinating and collaborating with internal and external teams to enhance the usage and delivery of our implemented and delivered solutions.

Responsibilities : Configure Labor Management Systems to meet business processes. Partner with internal, outside consultants and LMS Manager on configuration changes, to include requirement specifications, testing, implementation, and communication.

Provide level 1 support to analyze, troubleshoot and resolve LM issues where possible; escalate to IT Support when necessary.

Clearly document details of LM issues including steps to recreate the issue when escalation is required. Assist training new hires on LMS.

Participate in cross-functional improvement projects. Clearly document and communicate system change requests. Ensure adherence to LMS best practices per defined standard operating procedures and work instructions.

May identify and recommend opportunities or best practices for process and system improvements. Performs all other duties deemed necessary to support the LM system and operation.

Skill & Experience Minimum 2 years of relevant experience. Warehousing, distribution center or fulfillment experience is required.

Experience with labor management software, both commercially available and proprietary. Experience managing resources and project timing.

Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with LM systems.

Excellent written and oral communication skills. Proficient in the Microsoft Office Suite. Knowledge of wholesale distribution strongly preferred.

Must be able to work under tight deadlines efficiently and with high quality. Structured Query Language (SQL). Interpreting data, analyzing results using statistical techniques.

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc). Solves complex problems by taking a new perspective on existing solutions.

Fundamental comprehension of warehouse operations. Knowledge of project management principles, methods, and techniques. Willingness to travel up to 50% of the time.

Why Join Longbow? Supportive work environment Work / life balance Competitive Salary 4-weeks of paid vacation 6 paid sick days, 2 paid personal days per year Excellent health and dental benefits, eligible as of your first day! Group RRSP / 401k Matching Work from Home Longbow Advantage is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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