- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
- Education : Secondary (high) school graduation certificate
- Experience : 2 years to less than 3 years
Work setting
Transportation
Tasks
- Compile orders and instructions received from customers
- Develop specific plans to prioritize
- Organize tasks to accomplish the work
- Track and complete work orders
- Co-ordinate activities with other work units or departments
- Perform general office duties
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Co-ordinate activities with warehouse and production units
- Compile worksheets and specifications of orders
- Prepare and maintain progress and other reports
- Provide customer service
- Co-ordinate, assign and review work
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Computer and technology knowledge
- Dispatch management service software
- Monitoring and tracking software
- Enterprise resource planning (ERP) software
- MS Outlook
- MS Excel
- MS Word
- MS Windows
Service experience
Trucking
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Accurate
Screening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Workplace information
Remote work available
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
Life insurance
Other benefits
- Free parking available
- Travel insurance
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