Bilingual (French) Temporary Customer Service Representative

Temporary Bilingual (French) Customer Service Representative (9-Month Term) – Apply on Only

Location : Cambridge, ON (Hybrid)

Hours : 35 / week, Mon–Fri between 7am–5pm

Start : February 2026

Term : 9 months, possibility of extension

Join the Electrical Safety Authority (ESA) as a Customer Service Representative and help support our mission of keeping Ontarians safe. This 9‑month term role begins February 2026 and offers a hybrid work model based out of our Cambridge office. This position requires the ability to communicate in French and English. Must have a good knowledge of English and French around the use of software packages, accounting principles and fundamentals and a proficiency in keyboard operation.

There will be a speaking French assessment.

What You’ll Do :

• Provide exceptional customer service through inbound calls
• Process inspection requests and payments
• Update permits / notifications
• Maintain confidentiality and accuracy
• Meet quality, efficiency, and adherence expectations

What You Bring :

Why ESA :

Accessibility accommodations are available upon request during the recruitment process.