- Education : College / CEGEP
- Experience : 7 months to less than 1 year
Tasks
- Coordinate access and use of computer networks
- Monitor the performance of computer systems and networks
- Troubleshoot, maintain and upgrade web server hardware and software
- Evaluate and install computer hardware, networking software and operating system software
- Provide problem-solving services to network users
- Set up local area networks and connections to the Internet
- Supervise technical staff
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Meet with clients to discuss system requirements, specifications, costs and timelines
Transportation / travel information
- Own transportation
- Public transportation is not available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Initiative
- Judgement
- Organized
- Team player
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Health benefits
- Dental plan
- Disability benefits
- Vision care benefits
- Work Term : Permanent
- Work Language : English
- Hours : 40 to 44 hours per week
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