Job Title : Warehouse Team Lead
Pay Rate : $22 / hour
Schedule : Monday–Friday, 8 : 00 AM – 4 : 00 PM
Location : Brampton, ON L6Y 0P5
Weekend Availability : Mandatory (Saturday & Sunday – on-call basis)
Job Summary
We are seeking a detail-oriented and experienced Team Lead to support Mantoria’s B2B (Wholesale) and Value-Added Services (VAS) operations. This role is responsible for overseeing daily warehouse floor activities, ensuring accurate and compliant fulfillment of wholesale orders, and providing hands-on leadership to warehouse associates.
The ideal candidate has a strong understanding of warehouse operations, B2B fulfillment workflows, and value-added services such as kitting, labeling, and customized packaging. This individual will play a key role in maintaining productivity, quality, and service-level standards while supporting continuous process improvement.
Key Responsibilities
Leadership & Coordination
- Oversee day-to-day warehouse floor operations and provide direction to associates
- Train and coach team members on B2B and VAS workflows, SOPs, labeling requirements, and compliance standards
- Monitor productivity, attendance, safety, and workflow efficiency
- Coordinate with Operations, Technology, and Partner teams to resolve issues and improve processes
- Provide daily operational updates to management and escalate risks or concerns as needed
B2B / Value-Added Services (VAS) Operations
Maintain a strong working knowledge of B2B / wholesale fulfillment processesCreate, implement, and improve procedures for value-added services, including :Kitting and assemblyRetail and customer-specific labelingPackaging customizationEnsure compliance with retailer routing guides, service requirements, and shipping standardsPerform quality checks to verify order accuracy, labeling, and documentationOutbound Fulfillment Duties
Order Picking : Accurately select SKUs and quantities per order requirementsOrder Packing : Pack items according to merchant, carrier, and B2B specificationsVerification & Quality Control : Confirm accuracy before sealing or shipmentLabeling : Apply shipping, carton, pallet, and retailer-specific labelsGeneral Warehouse Support
Load and unload inbound and outbound trucksPrint and apply shipping and compliance labelsAcknowledge Bills of Lading (BOLs) and Commercial InvoicesAssist with inventory counts and cycle countsMaintain housekeeping and safety standards across work areasFlex between departments as needed to support overall warehouse flowQualifications
Minimum 1 year of warehouse experience ; team lead or supervisory experience preferredMust know how to operate Reach, Order Picker, and CounterbalanceStrong understanding of B2B and VAS workflowsExcellent communication, leadership, and problem-solving skillsAbility to work in a fast-paced, deadline-driven environmentReliable, punctual, and team-oriented with a strong work ethicComfortable with standing, walking, lifting, and performing physical warehouse dutiesMust be available for mandatory weekend on-call shiftsWork Environment & Physical Requirements
Warehouse environment with frequent standing and walkingAbility to lift, carry, and move materials as requiredExposure to warehouse equipment, loading docks, and production areas