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Warehouse Team Lead
Warehouse Team LeadArrow Workforce Solutions • Brampton, ON, Canada
Warehouse Team Lead

Warehouse Team Lead

Arrow Workforce Solutions • Brampton, ON, Canada
15 days ago
Job type
  • Full-time
Job description

Job Title : Warehouse Team Lead

Pay Rate : $22 / hour

Schedule : Monday–Friday, 8 : 00 AM – 4 : 00 PM

Location : Brampton, ON L6Y 0P5

Weekend Availability : Mandatory (Saturday & Sunday – on-call basis)

Job Summary

We are seeking a detail-oriented and experienced Team Lead to support Mantoria’s B2B (Wholesale) and Value-Added Services (VAS) operations. This role is responsible for overseeing daily warehouse floor activities, ensuring accurate and compliant fulfillment of wholesale orders, and providing hands-on leadership to warehouse associates.

The ideal candidate has a strong understanding of warehouse operations, B2B fulfillment workflows, and value-added services such as kitting, labeling, and customized packaging. This individual will play a key role in maintaining productivity, quality, and service-level standards while supporting continuous process improvement.

Key Responsibilities

Leadership & Coordination

  • Oversee day-to-day warehouse floor operations and provide direction to associates
  • Train and coach team members on B2B and VAS workflows, SOPs, labeling requirements, and compliance standards
  • Monitor productivity, attendance, safety, and workflow efficiency
  • Coordinate with Operations, Technology, and Partner teams to resolve issues and improve processes
  • Provide daily operational updates to management and escalate risks or concerns as needed

B2B / Value-Added Services (VAS) Operations

  • Maintain a strong working knowledge of B2B / wholesale fulfillment processes
  • Create, implement, and improve procedures for value-added services, including :
  • Kitting and assembly
  • Retail and customer-specific labeling
  • Packaging customization
  • Ensure compliance with retailer routing guides, service requirements, and shipping standards
  • Perform quality checks to verify order accuracy, labeling, and documentation
  • Outbound Fulfillment Duties

  • Order Picking : Accurately select SKUs and quantities per order requirements
  • Order Packing : Pack items according to merchant, carrier, and B2B specifications
  • Verification & Quality Control : Confirm accuracy before sealing or shipment
  • Labeling : Apply shipping, carton, pallet, and retailer-specific labels
  • General Warehouse Support

  • Load and unload inbound and outbound trucks
  • Print and apply shipping and compliance labels
  • Acknowledge Bills of Lading (BOLs) and Commercial Invoices
  • Assist with inventory counts and cycle counts
  • Maintain housekeeping and safety standards across work areas
  • Flex between departments as needed to support overall warehouse flow
  • Qualifications

  • Minimum 1 year of warehouse experience ; team lead or supervisory experience preferred
  • Must know how to operate Reach, Order Picker, and Counterbalance
  • Strong understanding of B2B and VAS workflows
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced, deadline-driven environment
  • Reliable, punctual, and team-oriented with a strong work ethic
  • Comfortable with standing, walking, lifting, and performing physical warehouse duties
  • Must be available for mandatory weekend on-call shifts
  • Work Environment & Physical Requirements

  • Warehouse environment with frequent standing and walking
  • Ability to lift, carry, and move materials as required
  • Exposure to warehouse equipment, loading docks, and production areas
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    Warehouse Team Lead • Brampton, ON, Canada

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