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Community Health Navigator
Community Health NavigatorMcKesson • Quinte West, ON, CA
Community Health Navigator

Community Health Navigator

McKesson • Quinte West, ON, CA
14 days ago
Job type
  • Full-time
Job description

About the Role

Reporting to the Sr. Director, Implementation & Operations, the Community Health Navigator (CHW) will act as a trusted resource for health education, outreach, and navigation of healthcare and social services within McKesson Canada’s Trenton Distribution Centre and support INVIVA programs.

Location & Schedule

  • City : Trenton, Ontario (Trenton Distribution Center) – 211 North Murray Street
  • City : Mississauga, ON (INVIVA Program) – 2300 Meadowvale Blvd
  • Hours / Week : 25 hours on-site (Trenton) plus 15 hours hybrid / virtual (INVIVA)
  • Language : French and English fluency required.

Key Responsibilities

  • Provide personalized health guidance and culturally sensitive support to Distribution Center associates.
  • Promote health literacy and engagement strategies.
  • Maintain accurate documentation and data integrity.
  • Help associates navigate healthcare systems, social services, and community resources.
  • Build relationships with community organizations and participate in outreach.
  • Support special projects and additional responsibilities as needed.
  • Coordinate with INVIVA RNs, Program Leadership, and vendor partners to manage patient referrals, enrollment / unenrollment, and reporting.
  • Ensure secure handling of patient referrals per protocol and support selection committee activities.
  • Assist with reports for INVIVA RNs or Program Leadership as needed.
  • Attend monthly meetings with Program Leaders to review progress.
  • Maintain confidentiality, privacy, and ethical standards throughout.
  • Working Conditions

  • On‑site, in‑person work within a traditional distribution center environment; primarily computer-based with occasional warehouse walkthroughs.
  • Occasional travel for community program collaborations, outreach, and INVIVA related activities.
  • Flexible availability for multiple shifts and occasional travel.
  • Qualifications & Experience

  • Minimum 3 years of relevant experience; High School Diploma required. CHW certification or training preferred.
  • Proficiency in Microsoft Office Suite.
  • Strong interpersonal and communication skills.
  • Experience in community outreach and health advocacy.
  • Ability to guide and support individuals in accessing health resources.
  • Problem‑solving and decision‑making skills.
  • Highly organized and proactive.
  • Commitment to privacy, confidentiality, and ethical standards.
  • Professional communication across all organizational levels.
  • Adherence to company policies and accurate metric tracking.
  • Demonstrate behaviors aligned with McKesson Canada’s I²CARE & ILead principles.
  • Compensation

    Base pay range : $64,200 – $106,900.

    Equal Opportunity Employer

    McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information.

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    Community Health Navigator • Quinte West, ON, CA

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