Quality Assurance Coordinator

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Job Posting : Quality Assurance Coordinator - Full Time

Position : Quality Assurance Coordinator

Employment Type : Full-Time

Schedule

• Training Period (3 months) : Monday to Friday, 8 : 30 AM - 4 : 30 PM
• Ongoing Schedule : Tuesday to Saturday, 9 : 00 AM - 5 : 00 PM

About The Role

Home Instead - Port Coquitlam is looking for a dedicated and experienced Quality Assurance Coordinator to join our growing office team. This is a full-time leadership role that focuses on strengthening the heart of what we do : supporting meaningful client and caregiver relationships and ensuring the highest quality of care.

This position is ideal for someone with a strong home health background, a passion for caregiving, and exceptional communication skills. You'll work closely with clients, their families, and our caregivers to ensure care plans are current, consistent, and aligned with each client's evolving needs. You'll also support new caregiver introductions, perform in-home quality assurance visits, and help co-manage scheduling duties alongside our Care Manager and Director of Care.

Key Responsibilities

Qualifications

Why Join Us?

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Quality Assurance

Industries

Individual and Family Services

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