Search jobs > Burnaby, BC > Relationship manager

Senior Relationship Manager

BMO
Burnaby, BC, CAN
$68K-$126K a year
Full-time
Part-time

Application Deadline :

09 / 22 / 2024

Address : 6023 Silver Drive

6023 Silver Drive

Job Family Group :

Commercial Sales & Service

Facilitates growth initiatives for the Bank through significant business development and excellent management of key client relationships.

Maintains an outstanding and continuous record of significant revenue generation from sales and syndications. Ensures the required internal control standards, including adherence to audit, regulatory and compliance policies.

  • Develops new business by contacting prospects and clients, and by cross-selling Bank products and services that include credit, trust / investment and cash management.
  • Participates and provides leadership in Bank and community activities to increase Bank’s brand visibility and to enhance new business opportunities.
  • Applies deep expertise in bank products, processes and systems and effectively trouble shooting to ensure a high-quality client experience.
  • May coordinate closing with closing department, clients and attorneys.
  • Serves as a daily escalation resource to ensure client expectations are met or exceeded.
  • Advises clients on loan products, options, rates, terms and collateral requirements.
  • May advise business clients on cash management / deposits solutions.
  • Advises clients, where possible, on business management and other financial matters.
  • Develops and manages Commercial banking relationships, plans for prospective clients;
  • may include focused calling and pipeline management activities.
  • Acts as the prime subject matter expert for internal / external stakeholders.
  • Provides oversight, monitoring, and reporting specific to assigned business group for regulatory remediation.
  • Analyzes financial and related data to determine the needs of the client for proper structuring of the Bank's products and services.
  • Monitors and tracks performance, and addresses any issues.
  • Ensures proper documentations for loans and cash management services.
  • Reviews loan applications and cash management service agreements for completeness and accuracy and submits applications to appropriate departments for timely processing.
  • Evaluates and structures loan requests, determining appropriate documentation for Approved loans.
  • Negotiates terms under which credit / cash management services will be extended, including costs, repayment method, collateral requirements.
  • Ensures extension of credit / delivery of cash management services is in accordance with corporate policies, pricing guidelines, portfolio considerations.
  • Follows up after closing to insure all documents are completed and filed.
  • Acts as daily sales contact for clients on sales related questions such as product information, pricing, implementation timeframes and requirements.
  • Gathers data to advance sale process and completes all required documentation.
  • Assists team in pre-sales activities such as pitch preparation, client research, preparation of prospect and client files for further action.
  • Tracks implementation requests to keep the process on track with timelines.
  • Tracks Internal reports and recommends improvements to sales support materials based on findings and feedback.
  • Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.
  • Provides research and data gathering to sales team to facilitate solution to the client’s / prospect’s business and needs.
  • Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met.
  • Maintains current client information on Bank system / files to ensure client history is accurate and complete.
  • Ensures accurate billing to clients.
  • Focus is primarily on business / group within BMO; may have broader, enterprise-wide focus.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.

Qualifications :

  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.

Salary :

$68 000,00 - $126 000,00

Pay Type : Salaried

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure.

Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.

BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit :

We’re here to help

At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people.

By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers.

We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property.

BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

13 days ago
Related jobs
BMO
Vancouver, British Columbia

Facilitates growth initiatives for the Bank through significant business development and excellent management of key client relationships. Develops and manages Commercial banking relationships, plans for prospective clients;. From in-depth training and coaching, to manager support and network-buildi...

Bank of America
Vancouver, British Columbia

Key responsibilities include serving as the primary point of contact/trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates and facilitating client relationships with Product Specialists. Acquires, deepens, and maintains profitable client rel...

RBC - Royal Bank
Vancouver, British Columbia

This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products, risk policy, and market strategies to deliver solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deepl...

Bank of Montreal
Burnaby, British Columbia

Facilitates growth initiatives for the Bank through significant business development and excellent management of key client relationships. Develops and manages Commercial banking relationships, plans for prospective clients;. From in-depth training and coaching, to manager support and network-buildi...

BMO
Canada, Canada

Facilitates growth initiatives for the Bank through significant business development and excellent management of key client relationships. Develops and manages Commercial banking relationships, plans for prospective clients;. From in-depth training and coaching, to manager support and network-buildi...

CIBC
Vancouver, British Columbia

Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir.Les membres de notre éq...

BMO
Vancouver, British Columbia

Facilitates growth initiatives for the Bank through significant business development and excellent management of key client relationships. Develops and manages Commercial banking relationships, plans for prospective clients;. From in-depth training and coaching, to manager support and network-buildi...

Scotiabank
Vancouver, British Columbia

You are a champion around the customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. For you to grow your responsibilities to ensuring effective relationship management, conducting sales planning and fulfilling the execution of service...

Royal Bank of Canada
Langley, British Columbia

This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products, risk policy, and market strategies to deliver solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deepl...

CIBC
Richmond, British Columbia

As the Senior Relationship Manager, Commercial Banking (Indigenous Markets), you will be responsible for meeting the needs of our Indigenous clients and driving business growth in the commercial segments by working as the key relationship manager for your clients. Proactively engage with internal pa...