Manager, Systems Integration (Security Systems Division)

We are seeking a Manager, Systems Integration!

The Manager, Systems Integration is responsible for the business and operational aspects of the Security Systems Division. This role provides leadership and oversight for the delivery, integration, and performance of security systems across installation, maintenance, service and monitoring operations. Equally, the position is responsible for the financial and efficient management of the various profits and costs associated with the division, concurrently ensuring quality of product and service are aligned with internal standards.

The role works closely with field operations, project management, clients, and internal stakeholders, and serves as the technical escalation point for complex systems integration matters. The portfolio includes integrated electronic security solutions such as cameras, access control, intrusion detection, and related low-voltage systems delivered across a variety of client environments.

Scarlet Security & Risk Group (SSRG), formerly known as Fusion Security, is one of Canada's leading security companies. We provide a portfolio of risk management and security solutions to a variety of partners and clients, some of whom are in remote areas. Our diverse and highly qualified team members and relentless commitment to excellence provide superior results for our clients.

Responsibilities

• Oversee the integration and delivery of electronic security systems, including Cameras, Access Control, Intrusion, and related low-voltage systems
• Provide technical leadership and act as the escalation point for complex integration, commissioning, and troubleshooting issues
• Review and interpret drawings, specifications, RFIs, and technical submittals
• Support Project Managers with planning, scheduling, and coordination of systems scope
• Lead, coach, and support systems technicians, supervisors, and integration staff
• Oversee hiring, onboarding, training, and ongoing technical development of team members
• Promote a strong culture of safety, quality, accountability, and compliance
• Manage and administer CRM / ERP system
• Administer performance management and support workforce planning initiatives
• Drive continuous improvement and best practices across systems integration processes
• Collaborate with clients, consultants, vendors, and internal SSRG teams
• Perform other duties as assigned or as the role evolves

Qualification

Working Conditions

This position is based in Burnaby, BC, with a hybrid work environment and regular site visits across the Lower Mainland and surrounding regions. Occasional travel and flexibility outside standard business hours may be required.

Company Perks

Ready to Apply?

Upload your resume and a cover letter explaining why this role aligns with your goals. We're excited to hear from you!

We understand that the ideal candidate is not defined by meeting every single criterion, but by vision, impact, and commitment to our purpose. We are actively working to eliminate systemic barriers in our employment process. If your background demonstrates the strategic capacity and leadership required to drive our mission of reducing inequality, and you are excited by this opportunity, we encourage you to apply and articulate your vision in your cover letter.

Due to a high volume of applications, only those selected to move forward in the hiring process will be contacted.