Principal Consultant, IT Project Benchmark Services (ITPB) – Ontario, Canada
Wanted : dynamic and creative individuals ready to connect with a like‑minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1,400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there.
Position Overview
The Principal Consultant, ITPB is a senior‑level advisor and delivery leader responsible for directing complex benchmarking, performance analytics, and delivery optimization engagements. This role guides senior technology and business executives in understanding how their IT initiatives compare to industry peers and what actions will significantly improve cost efficiency, project predictability, and delivery performance. The leader will develop methodologies, oversee client engagements, provide thought leadership, mentor consulting teams, and shape the growth of ISG’s ITPB service line.
Responsibilities
Client Leadership & Advisory
- Advise CIOs, CTOs, CFOs, PMO leaders, and senior executives on project benchmarking, delivery governance, and cost competitiveness
- Lead enterprise‑level project performance benchmarking, including cost, schedule adherence, productivity, throughput, and maturity
- Convert complex analytical findings into clear, actionable insights that influence strategic decisions and transformation roadmaps
- Guide clients on delivery model improvements, Agile / SAFe performance, vendor productivity, sourcing strategies, and PMO optimization
Engagement Delivery & Execution
Lead end‑to‑end ITPB engagements, including data gathering, normalization, complexity scoring, comparative analytics, and insightsDevelop and refine benchmarking models, productivity baselines, forecasting mechanisms, delivery maturity assessments, and risk profilesEnsure all analyses are data‑driven, empirically grounded, and aligned to ISG’s benchmarking methodologiesConduct executive briefings, work sessions, and value realization assessments with senior stakeholdersPractice, Offering & IP Development
Own and enhance ISG’s ITPB methodologies, analytics frameworks, benchmarking databases, and internal toolsDrive innovation, incorporating AI, predictive modeling, and automation into benchmarking capabilitiesPublish market insights, whitepapers, and other thought leadership establishing ISG as a leader in performance benchmarkingCollaborate across service lines to integrate benchmarking as an enabler for sourcing, cost optimization, and transformation programsBusiness development & sales supportLead or support sales pursuits for benchmarking, project recovery, delivery optimization, and transformation advisoryDevelop solution architectures and proposals for ITPB engagementsProvide benchmark insights that strengthen client relationships and uncover additional advisory opportunitiesTeam Leadership & Capability Development
Lead, mentor, and develop teams across benchmarking, analytics, financial modeling, delivery operations, and PMO disciplinesRecruit and build high‑performing capabilities in benchmark analytics and delivery optimizationFoster a collaborative, inclusive, and globally connected team cultureRequired Skillsets
This is a remote position based in Ontario, Canada with travel up to 20–50% depending on client and engagement requirements10+ years of experience in application development, IT consulting, large scale transformation, PMO leadership, application delivery management, or benchmarkingEstablished track record of planning, budgeting, and sizing application rollouts, platform modernization, and systems integration. Experience in orchestrating and executing on these initiatives is a plusProven ability to lead large‑scale programs requiring performance assessment or delivery improvementExpertise in SDLC models (Agile, SAFe, Waterfall) and their implications on delivery cost, productivity, and performanceExperience in developing large AI / ML projects is preferredStrong experience in sourcing transactions, rate benchmarking, vendor negotiations, and delivery governanceBackground with Tier 1 consultancies or global enterprises in senior advisory roles strongly preferredStrong proficiency in comparative analytics, productivity benchmarking, forecasting, and delivery maturity scoringAbility to build, validate, and interpret complex financial and performance modelsUnderstanding of DevOps, scaled Agile, MLOps, and modern delivery architecturesFamiliarity with AI / ML‑enabled analytics for prediction, variance analysis, and risk modeling is desirableExecutive presence with the ability to communicate complex insights to senior leadersStrong leadership in matrixed, global delivery modelsHigh business acumen connecting benchmarking insights to financial and operational outcomesExceptional written and verbal communication skills, including executive storytellingEducation
Bachelor’s degree required, STEM or Finance discipline desirableMBA or another advanced degree(s) desirableRelevant certifications (PMP, SAFe, Agile, ITIL) desirableAt ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal‑opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Information Services
#J-18808-Ljbffr