user support technician
- Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience : 1 year to less than 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Organized
- Team player
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
user support technician
Year to less than 2 years Tasks Respond to users experiencing difficulties with computer Consult user.. organize and maintain a problems and solutions log for use by other technical support analysts Provide..
user support technician
Education. Bachelor's degree Experience. 3 years to less than 5 years Tasks Respond to users.. organize and maintain a problems and solutions log for use by other technical support analysts Provide..
user support technician
Year to less than 2 years Tasks Respond to users experiencing difficulties with computer Consult user.. organize and maintain a problems and solutions log for use by other technical support analysts Provide..
user support technician
Education. College CEGEP Experience. 1 year to less than 2 years Tasks Respond to users experiencing.. organize and maintain a problems and solutions log for use by other technical support analysts Provide..
user support technician
Education. College CEGEP Experience. 1 year to less than 2 years Tasks Respond to users experiencing.. organize and maintain a problems and solutions log for use by other technical support analysts Provide..
user support technician
Education. College CEGEP Experience. 1 year to less than 2 years Tasks Respond to users experiencing.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Year to less than 2 years or equivalent experience Tasks Respond to users experiencing difficulties.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Perform Web server backup..
user support technician
Education. College CEGEP Experience. 7 months to less than 1 year Tasks Respond to users experiencing.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Set up equipment for..