user support technician

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities

• Fast-paced environment
• Repetitive tasks
• Attention to detail

Personal suitability

• Client focus
• Organized
• Team player
• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week