Business Intelligence Analyst

About MealSuite

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We're a fast-growing team working on meaningful problems that directly impact patient and resident care.

About The Role

As MealSuite continues to scale, Executive Leadership, Department Leaders, Managers, and front-line teams require consistent, trusted insights to support revenue growth, churn reduction, and scalable decision-making. Currently, gaps in trusted KPI definitions, revenue and churn analysis, and scalable insight delivery result in reliance on ad-hoc analysis, inconsistent metrics, and manual reporting.

We're looking for a Business Intelligence Analyst to expand and operationalize business intelligence across the organization. This role will design and maintain core analytical data models, define standardized KPIs, and deliver insights that enable proactive management of growth, retention, and performance.

What You'll Do

• Design and maintain core analytical data models (Accounts, Subscriptions, Invoices, Pricing History, Contracts, FX, Churn Events), sourced from CRM, billing, and operational systems and modeled within the analytics warehouse, to indicate overall company health.
• Conduct exploratory, trend, and forward-looking analysis to support strategic initiatives such as revenue forecasting, churn risk identification, and product performance evaluation.
• Partner with department leaders to define, develop, and standardize team KPIs and insight dashboards.
• Intake, prioritize, and fulfill analytical requests while identifying opportunities to automate recurring reporting and reduce ad-hoc dependency over time.
• Refine and maintain executive and departmental dashboards to ensure aligned KPI definitions, improved data accuracy, and consistent performance tracking.

What You Bring

Why You'll Love Working Here

Additional Information

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact accommodations@mealsuite.com.

MealSuite uses AI‑assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy, and we are actively hiring for this position.

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