Glazing Service Account Manager

Location: Cambridge ON

Employment Type: Office Salaried Full-Time

Job Functions: Sales Estimating Crew Management

Department: Service Operations

Industry: Glazing

The Glazing Service Account Manager is responsible for growing the glazing service business building strong customer relationships preparing accurate estimates and coordinating daily service operations. This role supports both business development and glazing operations within the branch.

Competitive wages and benefits

Structured bonus plan

RRSP matching plan

Great environment where our motto is Flynn Family Winning Together!

On-going career development courses and programs through our in-house Flynn University

Build and maintain longterm relationships with glazing clients and prospects.

Communicate with customers to understand glazing needs and provide tailored repair or replacement solutions.

Prepare accurate glazing takeoffs estimates proposals and work orders.

Review glazing drawings specifications scope and contract requirements.

Follow up on glazing quotes tenders inspections and service opportunities.

Attend client meetings and glazingrelated industry and association events.

Lead schedule and support glazing Service Technicians and field crews.

Dispatch glazing technicians with complete job details drawings and safety requirements.

Conduct site visits to assess glazing repair work quality safety and training needs.

Provide technical support for glazing repairs replacements leak investigations and service recommendations.

Document glazing change orders site conditions service requests and project updates thoroughly.

Experience in a glazing environment is required; service roofing or sales experience is considered an asset.

Exceptional communication and organizational skills with strong time management abilities.

Proven ability to multitask and thrive in a fast-paced collaborative environment.

A relationship-focused mindset with a passion for client service and business growth.

Entrepreneurial spirit and drive to expand Flynns service offerings.

Proficiency in MS Office and industry-specific tools such as Bluebeam and AutoCAD.

Solid understanding of contract documents and estimating principles.

#LI-DD1

$70000 - $95000 a year

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a buildings outer layer including Roofing Glazing Waterproofing and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes. However all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidates potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.