Strategic Leadership and Management: Lead and manage the global PMO team, providing strategic direction, support, and development opportunities to ensure dedication and professional growth. Foster a culture of excellence and innovation.
Project Portfolio Oversight: Oversee all aspects of the planning, execution, and completion of the project portfolio, ensuring adherence to timelines, budgets, and quality standards. Drive strategic initiatives and ensure alignment with organizational goals, including quarterly revenue commitments.
Customer Satisfaction: Ensure customer satisfaction by delivering projects that meet or exceed customer expectations. Act as a senior point of contact for key clients, addressing any concerns and ensuring their needs are met. Develop long-term client relationships.
Process Improvement: Continuously improve PMO processes and methodologies to enhance efficiency and effectiveness. Implement lessons learned and ensure compliance with industry standards. Lead initiatives for process innovation.
Resource Allocation: Strategically manage resource allocation and workload distribution among project managers to optimize productivity and project outcomes. Manage key/strategic projects as required by the business.
Financial Management: Monitor project budgets and provide regular financial reports to senior leadership. Identify and mitigate financial risks. Drive financial performance and accountability.
Communication: Facilitate effective communication between project teams, customers, and senior management. Ensure all parties are informed of project status, risks, and issues. Present project updates to executive leadership.
Training and Development: Provide training and mentorship to project managers and coordinators, fostering a culture of continuous learning and improvement. Develop and implement professional development programs.
Quality Assurance: Conduct regular project audits to ensure compliance with PMO processes and quality management systems. Implement corrective actions as needed. Drive quality standards and continuous improvement.
Required Education and Experience:
Bachelor’s degree in engineering, science, or related science field. Advanced degree preferred.
10+ years demonstrated ability in managing complex projects in a manufacturing environment.
5+ years managerial experience.
PMP/PgMP certification from the Project Management Institute.
Knowledge & Skills:
Proven ability of providing leadership over complex projects in a structured PMO environment.
High proficiency in project management software tools (, MS Project).
Strong financial competency with experience in budget management.
Excellent organizational, planning, and time-management skills.
Superior communication skills, both verbal and written, with the ability to present to senior leadership.
Technical proficiency in mechanical and electrical systems.
Familiarity with ERP systems (, SAP, Navision).
Other Requirements:
Ability to travel up to 15% of the time internationally as business requires.
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Compensation
The salary range estimated for this position based in Canada is $117,–$175,Sr Manager, Project Management Office • Burlington, Ontario, Canada