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ERP Data Analyst
ERP Data AnalystRubicon Organics • Delta, Metro Vancouver Regional District, CA
ERP Data Analyst

ERP Data Analyst

Rubicon Organics • Delta, Metro Vancouver Regional District, CA
2 days ago
Job type
  • Full-time
Job description

Rubicon Organics is seeking an ERP & Data Administrator to support the administration, data integrity, and day-to-day operation of our Microsoft Dynamics 365 Business Central (D365 BC) ERP environment. This role plays a critical part in the day-to-day administration of Microsoft Dynamics 365 Business Central, ensuring the system is properly supported, users can work effectively, and core ERP processes operate reliably across finance, operations, and cultivation. This is a hands-on role ideal for someone with strong attention to detail, solid ERP and data knowledge, and an interest in growing within Dynamics 365 administration, data governance, or information systems. The role reports to the Information Systems Manager and is based out of our Delta location.

Key Responsibilities

ERP Support & Administration (Dynamics 365 Business Central)

  • Provide first-line support to Business Central users experiencing issues related to navigation, data entry, permissions, and system functionality
  • Respond to ERP-related inquiries via email, Microsoft Teams, and in-person interactions
  • Troubleshoot and resolve Business Central issues in collaboration with IT, finance, operations, and external partners, escalating when required
  • Research and implement solutions using Microsoft Learn, Dynamics 365 documentation, partner resources, and online knowledge bases
  • Assist in configuring, testing, and validating Business Central process changes, extensions, and setup updates proposed by subject matter experts (SMEs)
  • Support user roles, permissions, and environment best practices across sandbox and production environments

Data Integrity, Quality & Reporting

  • Monitor Business Central data to identify discrepancies, inconsistencies, or potential data quality issues
  • Support the implementation and monitoring of data validation rules, controls, and reconciliation processes
  • Assist in developing KPIs related to data integrity, master data governance, and system usage
  • Maintain and monitor existing Power BI dashboards connected to Business Central (via OData, APIs, or Dataverse where applicable)
  • Support ERP users with data imports, data corrections, and Power BI reporting based on Business Central data
  • Collaborate with stakeholders to ensure consistent use of dimensions, posting groups, and master data standards
  • Documentation, Collaboration & Continuous Improvement

  • Document Business Central issues, resolutions, best practices, and troubleshooting procedures
  • Maintain logs of user issues and solutions to support knowledge sharing and continuous improvement
  • Assist in documenting Business Central workflows, configurations, and system updates
  • Collaborate with IT and external partners to support integrations between Business Central and other systems (e.g., payroll, WMS, CRM, reporting tools)
  • Assist in preparing regular reports and analysis related to ERP usage, adoption, and performance
  • Stay current on Dynamics 365 Business Central updates, Power Platform capabilities, and ERP best practices
  • Perform other related duties as assigned to support business operations
  • Qualifications & Experience

  • Post-secondary education in Information Systems, Computer Science, Data Management, or a related field
  • Experience supporting Microsoft Dynamics 365 Business Central or similar ERP systems in an administrative or systems support role
  • Strong understanding of data integrity, data quality, and ERP documentation practices
  • Experience working with structured ERP data, master data, and transactional systems
  • Familiarity with Power BI, Power Platform, or Dataverse is a strong asset
  • Strong organizational, problem-solving, and communication skills
  • Ability to work effectively with both technical and non-technical stakeholders
  • Experience in cannabis, CPG, manufacturing, or regulated industries is an asset but not required
  • What Success Looks Like

  • ERP users receive timely and effective support, minimizing system disruptions
  • Data within the ERP system is accurate, consistent, and reliable
  • ERP processes and documentation are clear, current, and well maintained
  • Cross-functional teams trust ERP data and reports for decision-making
  • Opportunities to improve system usage, data quality, and efficiency are proactively identified
  • Why Join Us?

  • Join a publicly listed company committed to sustainability and product excellence
  • Work in a collaborative environment with people who value teamwork and initiative
  • Salary range : 75K to 80K, plus 10 percent bonus potential
  • Monthly phone stipend included
  • Medical and dental benefits after three months
  • Two weeks of vacation to start
  • Hybrid schedule with two work-from-home days after probation
  • Free parking and dog-friendly office
  • #J-18808-Ljbffr

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    ERP Data Analyst • Delta, Metro Vancouver Regional District, CA

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