Wire & Cable Order & Reel Coordinator - Burlington
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Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family‑owned, Canadian company headquartered in Burlington, ON, and a Platinum Club winner of Canada’s Best Managed Companies. Since 1957, we have been a respected, well‑established business in the industry.
Culture
Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. We strive for an inspiring culture and integrity in all that we do. Customer First – Employee Driven. Our success is powered by our people—we invest in training, development, and career growth across all areas, celebrating success and recognizing a job well done. A diverse and inclusive environment strengthens our organization and gives us a competitive edge.
What You'll Be Doing
The coordinator will ensure accuracy and readiness of all wire and cable orders while managing availability, condition, and tracking of reels and related equipment. The role supports warehouse efficiency by verifying orders, coordinating reel usage, maintaining tracking logs, and ensuring equipment meets safety and operational standards. The position is based in the Gerrie Distribution Centre in Burlington.
ORDER VERIFICATION & FULFILLMENT SUPPORT
- Verify completed orders against picking tickets and cutting instructions for accuracy.
- Confirm correct wire type, gauge, color, length, and quantity per customer specifications.
- Ensure all product labeling, packaging, and presentation meet company standards.
- Identify discrepancies and communicate issues promptly to the cutting team or supervisor.
REEL COORDINATION & INVENTORY MANAGEMENT
Maintain accurate real‑time inventory of reels and related equipment in ERP and WMS.Coordinate reel assignments for cutting operations and outgoing orders.Track reel returns and rotations to maximize utilization and minimize shortages.Assist in coordinating vendor returnable reels, including tracking, documentation, and timely return.Manage detailed tracking logs for customer‑owned and vendor‑supplied reels—including check‑in / check‑out status, condition updates, returns, and any applicable charges or credits.Organize reel storage areas to ensure safety, accessibility, and workflow efficiency.EQUIPMENT INSPECTION & READINESS
Inspect reels for structural integrity, cleanliness, and safety compliance prior to use.Identify damaged or unsafe reels and coordinate repair, replacement, or removal from service.Monitor basic equipment used for reel handling (stands, jacks, lifting devices) and report issues.DOCUMENTATION & COMMUNICATION
Accurately record order verification results, reel inspections, and equipment updates in ERP & WMS.Maintain reel lifecycle documentation, including usage history and repair or rotation details.Communicate order issues, reel concerns, and process improvements clearly to supervisors and team members.PROCESS IMPROVEMENT, TRAINING, & OPERATIONAL SUPPORT
Recommend improvements to cutting accuracy, reel tracking practices, and equipment handling processes.Assist in training staff on proper reel handling, storage, and safety procedures.Assist the cutting warehouse team as required to support workflow and operational demands.HEALTH, SAFETY & COMPLIANCE
Follow all safety policies when handling wire, cable, reels, and equipment.Maintain compliance with company standards and warehouse safety requirements.Promote safe work practices in all daily activities.TEAMWORK AND COLLABORATION
Create and maintain a team atmosphere and ensure employee concerns are resolved promptly.QUALITY
Understand and adhere to ISO policies and procedures.What You Bring To The Table
Strong attention to detail and accuracy.Ability to read and interpret pick tickets, cutting instructions, and product specifications.Familiarity with wire and cable products, reels, and warehouse operations (preferred).Experience using WMS or similar inventory systems.Basic mechanical aptitude for equipment inspection and troubleshooting.Effective communication and problem‑solving skills.Proficient in Microsoft Office Suite; JDE (Oracle) experience an asset.If you don’t have all these qualifications, we can train you on what you need to know or there might be another role that fits better.Benefits
Major medical + dental coverage for yourself and your dependents (flex plan options available)Employee Assistance ProgramGlobal travel coveragePension plan with contribution matchingTraining, development and career growth opportunitiesTuition re‑imbursement programPromotion from within cultureDiverse and inclusive workplaceCaring and nurturing environmentJob Details
Seniority level : Entry levelEmployment type : Full‑timeJob function : OtherIndustries : WholesaleReferrals increase your chances of interviewing at Gerrie Electric Wholesale Ltd. by 2x.
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