Video & Multimedia Service Technician

Video & Multimedia Service Technician

Reference number : RCM24J-167296-000008

Selection process number : 24-RCM-EA-N-N-NCR-FP-126875 Royal Canadian Mounted Police - Federal Policing

Ottawa (Ontario)

EL-04 - ETEC-04 - Please note that the position is currently under classification review. The current classification of the positions is EL / ETEC-04, however, as a result of a review, the position may be reclassified to a different group and level.

Once the classification of the position is determined, we will have confirmation of the established group and level for this position.

Should the classification not be completed upon completion of the process, we will proceed with indeterminate appointments of qualified candidates at the EL / ETEC-04 group and level, and we will proceed with a reclassification of the employee afterwards.

$69,845 to $86,472

For further information on the organization, please visit

Closing date : 18 August 2024 - 23 : 59, Pacific Time

Who can apply : Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation.

All information received in relation to accommodation will be kept confidential.

Work environment

The Royal Canadian Mounted Police (RCMP) is looking for talented and skilled individuals in to join our dynamic team. We offer a diverse, inclusive, respectful and healthy work environment that offers flexible work arrangements to ensure work-life balance.

If you value teamwork, challenging assignments and are innovative, collaborative and value high quality service to clients, we want to hear from you!

Our team is located at 73 Leikin Drive in Ottawa, Ontario (Barrhaven), in a modern building with plenty of free parking, convenient access to bus routes immediately outside of the building, free use of a gym, and a cafeteria onsite.

The position requires full-time presence to the office (5 days a week), and remote work is not possible.

Intent of the process

Positions to be filled : Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education :

A secondary school diploma; and

Completion of an acceptable training program* in electronics technology or the employer-approved alternative.

The employer-approved alternative is as follows :

An acceptable combination of education, training and / or experience.

Note : Normally, an acceptable training program in electronics technology involves the completion of two to three years of post-secondary study in this subject.

Experience :

EX1 : *Recent experience in the audio-video field.

EX2 : Experience in working with various Government of Canada standard software programs, such as, but not limited to, Outlook, Word, Excel, and Adobe.

EX3 : Experience in customer service.

Recent is defined as experience gained within the last two (2) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

English Essential

Bilingual Imperative (BBB / BBB)

Bilingual Imperative (CBC / CBC)

Competencies :

C1 : Client Service orientation

C2 : Reliability

C3 : Integrity

C4 : Judgement

C5 : Ability to coordinate multiple activities

C6 : Ability to troubleshoot technical issues

C7 : Ability to work alone and as part of a team

C8 : Ability to communicate effectively, both orally and in writing

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications :

AEX1 : Experience in an operation centre.

AEX2 : Experience in audio-visual programming.

AC : Initiative

Conditions of employment

Enhanced Reliability Status with Top Secret security clearance

Willingness and ability to work on-call and on a rotation schedule.

Willingness and ability to work flexible hours, on short notice, to meet operational needs.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.

We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.