Tour Coordinator

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Destination Management services form the core of our business. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24 / 7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.

Key Responsibilities

• Manage tour inquiries and plan group itineraries in coordination with Sales Offices and the Operations Leader, ensuring alignment with client needs, destination specifics, and budget
• Coordinate, confirm, and maintain communication with local suppliers to ensure reliable delivery of land services such as hotels, meals, guides, and transport.
• Support tour operations on the ground, including handling last-minute changes or service adjustments.
• Communicate proactively with the Operations Leader regarding potential issues or disruptions.
• Provide logistical and accounting support before and after tour departures, including document preparation and coordination.
• Assist with seasonal preparations and administrative support for upcoming tours.

Qualifications

What We Offer

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