Host

Company Description

Located on the fifth floor of the JW Marriott hotel in Edmonton’s ICE District, Alchemy features an intimate indoor cocktail bar and lounge, as well as a large heated patio overlooking Rogers Place.

Serving up handcrafted libations and next-level bar snacks, Alchemy’s menu is composed of a curated collection of both vintage and modern cocktails, highlighting a mix of classic recipes, traditional techniques, unexpected flavours, and avant-garde accents and textures.

What’s in it for you?

• Competitive wages
• Gratuity sharing
• A comprehensive group benefits program
• Training and development opportunities
• Staff dining discount

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting.

They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees.

Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

PRIMARY DUTIES & RESPONSIBILITIES

• Effectively manage guest flow to maximize seating capacity.
• Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
• Escort guests to their table, engage them in conversation and seat them accordingly.
• Accurately take reservations and modify guest status in Open Table.
• Develop a briefing sheet before each shift that will inform co-workers of shows / concerts, special events and NBs.
• Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.).
• Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
• Know all table numbers and maintain awareness of which servers are in each section.
• Fill out detailed special request forms for birthdays, anniversaries, NBs, etc. and ensure that all co-workers are informed.
• Maintain the cleanliness of the washrooms by completing checks regularly throughout shift.
• Follow all food safety standards and systems.
• Other duties as assigned or required.

Qualifications

• A Degree / Diploma in Hospitality or in pursuit of desirable
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Minimum 1 year experience in customer service, restaurant experience considered an asset

Additional Information