Flight Experience Manager

Job Description

Job Description

Salary :

Anderson Air is pleased to be managing this recruitment on behalf of a valued client, and the successful candidate will be fully employed by the client organization.

The Role

The Flight Experience Manager plays a critical role within the Estate Management Team, delivering an elevated, seamless, and highly personalized travel experience for the principals and their guests.

This position requires a proactive, discreet, and service-driven professional who excels in high-pressure environments and demonstrates exceptional attention to detail and organization. The ideal candidate is a confident problem solver with exemplary communication skills, able to collaborate effectively within a team while also operating independently with precision and professionalism.

This position offers the opportunity to travel2530 trips per yearacrossCanada, the United States, and international destinations, including theCaribbean, Europe, and Asia. From iconic global cities likeNew York, London, Paris, Milan, and Barcelona, to exclusive leisure destinations around the world, every trip is an opportunity to curate a tailored and elevated onboard experience.

Responsibilities

Pre-Trip

To assist in the planning and preparation of private aircraft travel

• Trip Preparation and Packing Assist with preparing and packing for the trips by partnering with various members of the Estate Management Team and the aircraft management company
• Catering order and upload all catering in collaboration with the culinary team
• Inventory Management Ensure plane is stocked in accordance with the In-Flight Service manual, in collaboration with the Estate Management team
• Procurement Assist with sourcing and acquiring specialty items (food, magazines, products, etc.) as per the principals preferences in partnership with the Estate Management team
• Entertainment - Prepare all in-flight entertainment technology requests, including movies, TV shows, and music, and test in advance of each trip
• Grooming Ensure the aircraft is properly groomed in advance of the trip in collaboration with the aircraft management company
• Pre Flight-Debrief Meet with pilots in advance of each flight to ensure each team member is on the same page and aware of all necessary details

In-Flight

To deliver a seamless flight experience to ensure the principals and guests feel safe and comfortable on the aircraft.

On Trip

To facilitate a seamless travel experience while guests are on trip

Post-Trip

To ensure the successful wrap up of travel

Event Support

To assist in organization and execution of ground-based events and parties providing the most elevated lifestyle experience and attention to detail that is underpinned by discreet service.

Who You Are

We welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make our company succeed. Apply today and embark on a rewarding journey with us!

We thank all applicants for their interest, but only those selected for an interview will be contacted.