Product Administrator

Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

Product Administrator

In scope

Permanent Full Time

Location : Regina Head Office (100% in Office)

Pay Range : $52,084 - $65,732

Closes January 21, 2026

GENERAL ACCOUNTABILITY :

The Product Administrator is responsible for administrative work and team leadership of the Underwriting Admin Support roles. The responsibilities focus on the processing and triaging of incoming broker transactions, UAS audit procedures, data processing, training of new employees, administering the record management program, and other administrative functions.   The Product Administrator coordinates shift scheduling and staffing duties as required within the area.

KEY ACCOUNTABILITIES :

Note : This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Oversee the Administration staff to ensure procedures are followed relating to the broker submission triage and WIP process, incoming and outgoing mail distribution, audit process and meeting deadlines daily.

Oversees and provides training to entry level staff in the Administration area.

Oversees office supply ordering.

Oversee the policy cover page print and distribution for Personal and Commercial underwriting areas.

Administers broker submissions for all personal and commercial insurance products for new applications, quotes, revisions, renewals and cancelations for SK, AB, MB, and BC.

Administers and issues Commercial lines decline quote requests to the brokers

Administers all documents for storage following the procedures set forth by the Archives board.

Respond to internal customer inquiries relating to the Administration unit.

Handles requests outside of normal operating procedures that arise within the Administration unit.

Team Leadership (Underwriting Administration Services Support)

(“Team leadership” applies only when the position has permanent accountability for the responsibilities listed below for a minimum of 3 employees.)

Monitors and oversees the assignment of work.

Delegates, reviews, and ensures quality of work.

Leads the implementation of business processes, operations and policies through training, practical application, and feedback.

Provides input or participates in performance feedback.

High Performance Team & Culture

Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.

Displays leadership by committing to a culture of continuous learning / development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.

Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.

Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

TECHNICAL KNOWLEDGE & SKILLS

Proficient knowledge of the manual and automated systems used to support the Underwriting Division

Proficient knowledge of Underwriting Procedures.

Proficient level skill in telephone etiquette e.g., answering phones, handling the call, listening, professionalism and terminology.

Proficient level skill in proofreading documents for accuracy.

Proficient level knowledge of arithmetic computations.

Proficient skill in using Microsoft Products (e.g., Word, Excel etc. ).

Fundamental knowledge of the principles & practices of Insurance

Fundamental knowledge of the overall organization and functions of SGI and its business partners.

EDUCATION & CERTIFICATIONS

One year certificate from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency.

EXPERIENCE

1 – 2 years’ experience in underwriting or an insurance related role.

Leader Level 2 – Applies (Self & Others)

Accountability - Goes Beyond Basic Expectations to Implement Customer / Partner Focused Solutions

Business Acumen - Applies Business Fundamentals and Thinks in Future-Oriented Terms

Change Agility - Is Nimble; Shifts Gears Quickly and Comfortably

Leadership - Leads Self and Others

Pay Range : $52,084.00 - $65,732.00

Posting Close Date : January 21, 2026

As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.