reservations supervisor - hotel

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Personal suitability

• Accurate
• Client focus
• Dependability
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Team player
• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week