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Bilingual (French) Temporary Customer Service Representative
Bilingual (French) Temporary Customer Service RepresentativeElectrical Safety Authority • Cambridge, Region of Waterloo, CA
Bilingual (French) Temporary Customer Service Representative

Bilingual (French) Temporary Customer Service Representative

Electrical Safety Authority • Cambridge, Region of Waterloo, CA
10 days ago
Job type
  • Full-time
Job description

Bilingual (French) Temporary Customer Service Representative

Location : Cambridge, ON (Hybrid)

Hours : 35 / week, Mon–Fri between 7am–5pm

Start : February 2026

Term : 9 months, possibility of extension

Join the Electrical Safety Authority (ESA) as a Customer Service Representative and help support our mission of keeping Ontarians safe. This 9‑month term role begins February 2026 and offers a hybrid work model based out of our Cambridge office. This position requires the ability to communicate in French and English. Must have a good knowledge of English and French around the use of software packages, accounting principles and fundamentals and a proficiency in keyboard operation.

There will be a speaking French assessment.

What You’ll Do

  • Provide exceptional customer service through inbound calls
  • Process inspection requests and payments
  • Maintain confidentiality and accuracy
  • Meet quality, efficiency, and adherence expectations

What You Bring

  • 1+ year of customer service experience (call centre an asset)
  • Strong communication and problem‑solving skills
  • SAP or Paymetrics experience is an asset
  • French is an asset
  • Why ESA

  • Competitive compensation : $1,834.08 per week = $95,699.73 annually
  • Work–life balance and EAP
  • Hybrid environment (3 days in office, 2 from home)
  • To Apply

  • To apply : Please submit your application with a resume to the email provided
  • Accessibility accommodations are available upon request during the recruitment process.

    Seniority level

    Entry level

    Employment type

    Temporary

    Job function

    Customer Service

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    Bilingual Customer Service Representative • Cambridge, Region of Waterloo, CA

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