Real Estate Licensed Administrative Assistant
Busy and dynamic real estate agent is growing and looking to hire a Licensed Administrative Assistant. The ideal candidate will be a licensed Realtor that is looking for a more balanced work schedule with guaranteed hours, income and wants to be in more of an administrative role while still being able to transacts for themselves and friends and family.
This person will be working very closely with the team leader and sales agents in order to simplify the sales agents duties and help provide an exemplary customer experience.
General Duties :
Opening and closing of the Office Facility
Checking the office mailbox daily and mailing items as required
Answering the phone, servicing customers and / or directing messages to the appropriate person
Monitoring, directing and responding to incoming emails
Greeting customers and handling deliveries
Communicating with inside / outside sales agents
Communicating with clients / customers to ensure a first class customer service experience
Creating Google Meet links
Assisting with scheduling and appointments
Organizing, forwarding and electronically filing documents using Google Drive
Managing customer database
Handling direct mail and e-newsletters
Running errands as required by the office and sales agents including but not limited to : installing / removing Directional Signs, General Signage, Lock Boxes, Key Cutting / Running
Seller Clients :
Preparing listing paperwork / packages
Inputting / managing customer contact information
Communicating with clients / customers
Coordinating photographers, cleaners, home stagers, sign installation / removal, key drop-off / pickup, etc.
Inputting / uploading new property listings / photographs to the MLS and verifying accuracy
Setting up Showing Time
Handling feature sheets / booklets
Inputting / uploading listings using all marketing vehicles (Instagram, Kijiji, Facebook, Website)
Handling showing requests, feedback, property updates and offer notifications
Managing DocuSign envelopes for both Listing Agent and customers
Uploading / forwarding paperwork to agents, customers, mortgage agents, lawyers and Google Drive
Inputting / tracking sold data
Updating databases
Facilitating appraisal access if required
Activating Firm Sale Action Plan
Buyer Clients :
Preparing paperwork / packages
Inputting / managing customer contact information
Communicating with clients / customers
Assisting with scheduling showings
Assisting with property information requests
Preparing offer paperwork for Buyers’ agent
Managing DocuSign envelopes for Buyers’ agent and customers
Facilitating inspection access if required
Inputting / tracking sold data
Updating databases
Facilitating appraisal access if required
Activating Firm Sale Action Plan
Marketing / New Business :
Managing social media including Instagram, Facebook, LinkedIn, etc.
Supporting various requests from team members
Direct Mail and mail drops
Outbound calls as required
Billing / Accounting :
Forwarding information / documents to lawyers and cooperating brokerages
Invoicing
Scanning / Depositing / drafting of cheques and various bank duties
Handing bills / agent payments
Statistics / tracking / record keeping
Other :
Vacation and vacation pay
40 hours per week
Monday - Friday 830am - 5pm