Operations Duty Manager (Vancouver)

YVR Airport South, 4440 Cowley Crescent, Richmond, British Columbia, Canada

Job Description

Posted Monday, September 22, 2025 at 10 : 00 AM

Join our team!

Pacific Coastal Airlines has an exciting opportunity for a Permanent Full Time Operations Duty Manager to join our dynamic and rewarding team! This position is based out of the South Terminal building at the Vancouver International Airport in Richmond, BC.

Pacific Coastal Airlines is headquartered at the South Terminal of the Vancouver International Airport. As an established regional airline, we fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities within the province of British Columbia. The launch of our new operations in Southern Alberta in 2018 has created an exciting environment of rapid growth.

Reporting to the Senior Manager, Commerical Operations, the Operations Duty Manager is a functional leadership position responsible for providing direction and support to all staff within the Operations Control Centre (OCC) on a day-to-day basis. The Operations Duty Manager simultaneously facilitates and oversees day-of operations and short-term future planning and ensures the efficient execution of the daily flight schedule with a focus on safety, customer satisfaction and operational costs. The Operations Duty Manager acts as the key-decision maker for the operation, creating, communicating and executing network recovery plans during irregular operations (IROPs) with input from other units within OCC the including Departure Control, Flight Dispatch, Maintenance Planning and Control, and Crew Scheduling. The Operations Duty Manager provides operational analysis and coordination / communication between Pacific Coastal Airlines' teams and external stakeholders on operational matters.

RESPONSIBILITIES

• Certify operational compliance with Transport Canada regulations and the safety, operational and commercial standards prescribed by the Company
• Ensure schedule integrity is maintained for all of day-of scheduled and charter flights in coordination with other operating departments with a focus on safety, customer satisfaction and operational costs
• Ensure the Company Emergency Response plan is activated whenever circumstances dictate the requirement to do so
• Verify that all department employees are performing their duties in accordance with published standards and in compliance with corporate requirements

Safety & Regulatory Compliance

Operations Performance and Reliability

Commercial Support

QUALIFICATIONS

SUCCESS FACTORS

Why Pacific Coastal Airlines?

Company Culture : We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.

Compensation

We recognize and value industry experience by offering competitive compensation commensurate with prior experience. We offer long term pay progression to recognize years of service as well as a company match Group RRSP for retirement planning.

Health Benefits

We offer a standard benefits package for permanent employees consisting of extended health, dental, travel medical, life insurance, AD&D, an employee and family assistance program, paid sick days, and paid personal emergency days.

Travel Benefits

We offer excellent travel perks within the Pacific Coastal network for employees, their eligible family members, and their buddies. Also available to employees and their eligible family members is standby travel on other airlines across the world. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.

Apply today!

Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, age, disability or any other identifying characteristic.

YVR Airport South, 4440 Cowley Crescent, Richmond, British Columbia, Canada

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