Coordinator, Clinical Information (Hospital Programs)

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values : integrity, inspiration, tenacity, humility and care.

What Ontario Health offers :

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type :

Fully paid medical, dental and vision coverage from your first day

Health care spending account

Premium defined benefit pension plan

3 personal days and 2 float days annually

Individual contributors start at 3 weeks’ vacation, and 4 weeks at 2 yrs.

Career development opportunities

A collaborative values-based team culture

Wellness programs

A hybrid working model

Participation in

Want to make a difference in your career? Consider this opportunity.

The Coordinator, Clinical Information validates and verifies organ and tissue referral and donor data, follows up with internal and external stakeholders on information needed to complete records, works with management and clinical staff to identify and suggest solutions to improve data entry quality and practices, and performs other administrative functions as required.

Here is what you will be doing :

Data management - validates and verifies donor, referral, and recovery information to include below;

Verifies and validates donor data entered into the TGLN custom database

Uses Tableau / SQL server to extract generate reports for missing and inaccurate information

Follows up with internal and external stakeholders regarding information needed to complete data

Produces reports on data completeness, accuracy, and compliance

Works with TGLN clinical staff and management team to identify and suggest solutions to improve data entry compliance

Works with Informatics on investigations into data anomalies and completeness by auditing donor cases when requested

Educates the Quality team on organ and tissue verification and validation for all cases

Assigns and provides clarification on data entry requirements to PRC staff on ad hoc basis

Provides feedback to management team on organ and tissue performance related to quality of data entry

Keeps up to date on information impacting their role by attending staff meetings and refresher education sessions as applicable

Validates data including referral and approach details

Provides Administrative support to ensure the organ and tissue departmental duties to include below;

Assists with development and maintenance of the database user manual and other information sources used by clinical team members related to data entry

Scans and indexes loose reports / documents into the electronic medical record

Prepares requests for bringing paper records from off-site storage and notifies when charts can be returned as needed

Manages sign-out sheet for paper organ charts removed from chart room

Validates ORNGE monthly invoices

Works with the Director and Manager of Organ and Tissue to respond to data requests and produces various system-generated reports and ad-hoc report

Works in compliance with Occupational Health and Safety / Accessibility for Ontarians with Disabilities Act

Here is what you will need to be successful :

Education and Experience

Diploma in Health Information Management; Medical Office Administration, or a Health-related field is required.

Minimum of two (2) years of experience in a related role or a combination of equivalent experience and education.

Experience in medical office or hospital environment is preferred

Background in organ and tissue donation is an asset

Demonstrated knowledge of Medical Terminology is preferred.

Demonstrates excellent communication skills both verbal and written.

Demonstrates exceptional reviewing, proofreading, editing, and technical writing skills.

Demonstrated ability to work independently and as part of a team.

Knowledge and Skills

Demonstrated knowledge of Medical Terminology is preferred.

Demonstrates excellent communication skills both verbal and written.

Demonstrates exceptional reviewing, proofreading, editing, and technical writing skills.

Demonstrated ability to work independently and as part of a team.

Demonstrated understanding of privacy laws protecting personal health information.

Proven ability to prioritize workload and meet deadlines.

Experience in the not-for-profit environment is an asset.

Proven proficiency with Microsoft Office applications – particularly Microsoft Access and Microsoft Excel

Employment Type : Permanent Full Time

Salary Band :   2

Location :  Ontario (currently hybrid; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Internal Application Deadline Date : June 21, 2024

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.