Human Resources Business Partner

Job Start Date : ASAP

Position : Human Resources Business Partner

Type : Full-Time Permanent

Location : On-site x5 days a week near Union Station

Salary : $70,000

This position entails working in a fast-paced environment within the Employment Consultancy Services Department. We seek a proactive, energetic HR professional who excels in delivering high-quality HR support, particularly in the realm of employment documentation, while prioritizing client satisfaction.

Daily Responsibilities :

• Conduct client-facing meetings via digital platforms and draft employment documentation in accordance with company policies and procedures.
• Stay updated on HR and Employment Law Documentation best practices.
• Deliver timely and comprehensive services to clients, meeting established response time benchmarks.
• Manage workload adhering to the company’s policies, procedures, SLAs, and KPIs.
• Foster strong relationships with clients to enhance the company’s reputation and integration with their businesses.
• Ensure legal compliance of advice / documentation through internal training and legal updates.
• Offer guidance to clients on documentation contents, identifying and addressing any risk areas.
• Maintain accurate records of work using established systems.
• Engage in E-Learning as necessary.
• Present clients with options for utilizing other provided products and facilitate introductions.
• Solicit and promote client feedback to enhance the company’s online reputation.
• Take ownership of client work from initiation to resolution, ensuring high-quality execution.
• Cultivate rapport with clients through effective communication and presentation.
• Undertake additional tasks as directed by the Management Team.

Qualifications :

• Strong team player mindset with a commitment to supporting team members and the overall business.
• 5+ years of HR experience in a corporate setting.
• CHRP is mandatory.
• In-depth knowledge of Canadian labour laws, multi-provincial is ideal.
• Proficiency in employment law and / or human resources practices.
• Excellent written English and proficiency in word processing.
• Keen attention to detail and accuracy in information presentation.
• Dedication to delivering high-quality service and resolving client issues efficiently.
• Ability to thrive under pressure and meet deadlines in a dynamic environment.
• Confident communication skills across various platforms including video conferences, telephone, and in-person interactions.
• Effective organizational and time management abilities.
• Adaptability to meet diverse client needs and ensure satisfaction.
• Willingness to embrace new projects, initiatives, and departmental advancements.
3 days ago