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Customer service Jobs in Québec, QC

Last updated: 21 hours ago
•Customer Service Manager

•Customer Service Manager

Recrute ActionQuébec, QC, ca
CA$75,000.00–CA$100,000.00 yearly
Full-time +1
Quick Apply
In an environment where customer service excellence is a priority, this opportunity will allow you to play a key role in managing and optimizing operations related to leasing and customer experienc...Show moreLast updated: 1 day ago
  • Promoted
Manager Customer Service

Manager Customer Service

National BankLévis, QC, Canada
Full-time
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Show moreLast updated: 30+ days ago
Customer Service Representative - Remote

Customer Service Representative - Remote

EquestQuebec, Quebec, Canada
Remote
Work from Home Survey Taker (Side Gig).We are looking for people who are motivated to participate in paid research across the country and local areas. Canada Market Research Panel Today.You have two...Show moreLast updated: 30+ days ago
Cashier / Customer Service Associate

Cashier / Customer Service Associate

Walmart CanadaQuebec, Canada
Full-time
Walmart Canada is looking for a friendly and customer-service oriented individual to join our team as a Cashier / Customer Service Associate. In this role, you will play a crucial part in creating a p...Show moreLast updated: 4 days ago
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Cardinal HealthQuebec, Canada
CA$25.00 hourly
Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical profes...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

PAL AerospaceQuebec City, QC, CA
CA$19.36 hourly
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative / Représentant du service clientèle

Customer Service Representative / Représentant du service clientèle

EvlvGreater Montreal Metropolitan Area, Canada
Représentant du service clientèle pour le commerce électronique.Ce poste n'est ouvert qu'aux résidents du Canada qui ont un permis de travail légal. À propos de notre client qui recrute pour ce post...Show moreLast updated: 8 days ago
Bilingual Customer Service Agent

Bilingual Customer Service Agent

SPI Health and SafetyQC, Canada
CA$58,000.00 yearly
Bilingual Customer Service Agent.Blainville, QC, Canada Req # Wednesday, August 28,.With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the busin...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative - Lebeau

Customer Service Representative - Lebeau

Lebeau Vitres d’autosquébec city, QC, Canada
Full-time
Automotive glass technology is helping transform how we experience the road.At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why w...Show moreLast updated: 1 day ago
Senior Customer Service Representative

Senior Customer Service Representative

NBCQuebec, Quebec, Canada
CA$22.09 hourly
Advisory services, Call centres.Senior Customer Service Representative.Quebec City, you will answer questions from clients about savings products and our website. You will use your active listening ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

EXFO incQuébec, Canada
Full-time
Customer Service RepresentativeMain locations : Quebec, Quebec, CAQuebec, Quebec, CAJob Type : Full-timeWorkplace type : HybridOffer number : 4794EXFO develops smarter test, monitoring and analytics soluti...Show moreLast updated: 1 day ago
Customer Service Representative

Customer Service Representative

BMOVILLE DE QUEBEC, QC, CAN
CA$33,850.00–CA$44,000.00 yearly
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 30+ days ago
customer service agent

customer service agent

Promo-StaffQC, CA
CA$18.00–CA$22.00 hourly
Full-time
Education : No degree, certificate or diploma.Experience : 1 to less than 7 months.Develop all kinds of events for publicity, fundraising and information purposes. Co-ordinate special publicity events...Show moreLast updated: 30+ days ago
Customer Service Representative - Lebeau

Customer Service Representative - Lebeau

Belron CanadaVille Vanier, QC
CA$65,000.00–CA$75,000.00 yearly
Full-time
Automotive glass technology is helping transform how we experience the road.Speedy Glass, Lebeau vitres d’auto.We welcome applications from everyone, and are firmly committed to diversity, equity a...Show moreLast updated: 30+ days ago
Customer Service Representative – CSR

Customer Service Representative – CSR

CAT incProvince of Quebec
CA$48,000.00 yearly
Full-time
North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including ...Show moreLast updated: 30+ days ago
Customer Service Supervisor - Bilingual

Customer Service Supervisor - Bilingual

Graymont LimitedQC, Remote, Canada
CA$23.00–CA$25.00 hourly
Remote
Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Bilingual Associate - Customer Service

Bilingual Associate - Customer Service

Tech Mahindraquébec, Canada
Full-time
Communication with customers by voice and email to provide information about products and service offerings.Maintaining records of customer interactions and transactions, recording details of inqui...Show moreLast updated: 21 hours ago
Customer Service Representative

Customer Service Representative

EightSix NetworkQC
CA$42,000.00 yearly
To qualify for this role, you must have….Availability to work different shifts such as days, evenings, weekends and holidays (Call Center. Hours of Operation are Monday to Friday, from 9 a.Highly cu...Show moreLast updated: 30+ days ago
Customer Service Work from Home

Customer Service Work from Home

CB CanadaQuébec City, Quebec, Canada
CA$35.00 hourly
Remote
Customer Service Work from Home.We are seeking inspired people to take part in across the country & local paid studies.Become Part Of Our Work From Home Canada Market Research Panel Today.With most...Show moreLast updated: 30+ days ago
•Customer Service Manager

•Customer Service Manager

Recrute ActionQuébec, QC, ca
1 day ago
Salary
CA$75,000.00–CA$100,000.00 yearly
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

Job Description

Customer Service Manager

In an environment where customer service excellence is a priority, this opportunity will allow you to play a key role in managing and optimizing operations related to leasing and customer experience. You will be responsible for supervising a dedicated team and ensuring the quality of services provided while ensuring compliance with current regulations.

What is in it for you :

  • Annual salary between $75.000 and $100.000, depending on experience.
  • Permanent, full-time position (40 hours per week).
  • Monday to Friday schedule, in-office only.
  • Financial benefits : group RRSP, various allowances.
  • Social and wellness benefits : medical assistance, enhanced group insurance, additional paid leave,                   4 weeks of vacation in advance, recognition of years of service.
  • Development opportunities : training programs, reimbursement of professional association fees.
  • A dynamic work environment : active social club.

About the role :

Under the supervision of the Director of Operations, you will be responsible for ensuring the quality and excellence of customer service and property leasing operations. You will work in an environment where customer service must be guaranteed 24 / 7, with a high level of requirements.

You must be :

  • A positive and committed leader.
  • An inspiring ambassador of the company’s values and mission.
  • Respectful, structured, organized, and transparent.
  • Dedicated and passionate.
  • Creative and always in solution mode.
  • Responsibilities :

  • Supervise and coordinate teams dedicated to customer service and leasing (agents, inspectors, advisors, and subcontractors).
  • Manage rent billing (commercial and residential), deposit follow-ups, and debt collection.
  • Plan and organize processes related to leases, lease renewals, negotiations, and contractual modifications in compliance with current regulations.
  • Handle litigation cases related to customer service (Housing Administrative Tribunal, formal notices, complex complaints).
  • Develop and maintain marketing and communication strategies to attract and retain tenants.
  • Ensure effective human resource management (hiring, evaluations, leave, and schedule management).
  • Negotiate and evaluate supplier and subcontractor contracts to guarantee the best quality of service.
  • Collaborate with other divisions (maintenance, IT, projects) to optimize operations.
  • Identify and implement tools and technologies to improve customer service efficiency.
  • What You Need to Succeed :

  • University degree (preferably in administration)
  • 3 to 6 years of experience in customer service management or real estate.
  • Experience in property management or an industry where customer service excellence is essential (e.g., high-end hotels).
  • Solid experience with the Housing Administrative Tribunal.
  • Strong skills in negotiation and managing complex cases.
  • Strong interest in the legal field.
  • Knowledge of Hopem software and common IT tools (Internet, Microsoft Office Suite).
  • English proficiency required to communicate with English-speaking customers.
  • Excellent written and verbal communication skills.
  • Valid driver’s license (travel required within Québec City).
  • Why Recruit Action?

    Recruit Action (agency permit : AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

    KHP140225