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Jobs in Toronto%2C on%2C m5b 2h4

Last updated: 2 days ago
Customer Support Specialist (Night-Shift)

Customer Support Specialist (Night-Shift)

AgencyAnalyticsToronto, Ontario, CA
CA$48,400.00 yearly
Quick Apply
We're seeking an experienced customer support champion to join a department that has a stellar internal and external reputation for customer support. Our team provides world-class 24 / 5 support via I...Show moreLast updated: 25 days ago
  • Promoted
Housekeeper Wanted - Looking For A Reliable Housekeeper In Scarborough, Ontario $20.0 / Hourly

Housekeeper Wanted - Looking For A Reliable Housekeeper In Scarborough, Ontario $20.0 / Hourly

Housekeeper.comScarborough, Ontario, Canada
CA$20.00 hourly
Are you a thorough and experienced housekeeper looking for a part-time opportunity in Scarborough, Ontario? I am seeking a reliable and detail-oriented professional to assist with various housekeep...Show moreLast updated: 30+ days ago
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Marketing Sales Specialist

Marketing Sales Specialist

Best Version MediaEtobicoke, Ontario
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YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose. We are designed, printed, written, and distributed by Canadians in ...Show moreLast updated: 30+ days ago
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Administrateur de paie bilingue

Administrateur de paie bilingue

Leon's Furniture Ltd.Toronto, Ontario
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Joignez-vous à notre équipe en tant qu’administrateur de la paie bilingue!.Un détaillant canadien bien établi et respecté est à la recherche d'un adm...Show moreLast updated: 30+ days ago
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Landscaping Sales and Service. Entry Level Outdoor Work

Landscaping Sales and Service. Entry Level Outdoor Work

Canadian Property StarsToronto, Ontario
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Canadian Property Stars specializes in aeration, window washing, pressure cleaning, and driveway sealing all Spring, Summer and Fall. If you want to join a crew of hard working, outgoing, honest, an...Show moreLast updated: 30+ days ago
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Nanny Wanted - Looking For Help With 2 Kids In Central Etobicoke

Nanny Wanted - Looking For Help With 2 Kids In Central Etobicoke

CanadianNanny.caToronto, Ontario, Canada
My family is looking for someone to help with our two kids (2 and 6 years old) occasionally.We would love to meet a kind and sincere person to help us as a babysitter or occasional nanny - on weekd...Show moreLast updated: 30+ days ago
Rental Service Agent - Toronto

Rental Service Agent - Toronto

Indie campersToronto
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Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone.Thanks to its digital approach and customer-centric orientation, Indie Campers has develop...Show moreLast updated: 16 days ago
Auto Body Technician

Auto Body Technician

CSN CollisionEtobicoke, Toronto, CA
Full-time
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Toronto, with a total of 3 shops across the GTA.After a collision, ensure your vehicle is repaired the right way.Our facility has partnered directly with automakers, dealerships and insurance compa...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

Farm Boy Inc.Toronto, Ontario, Canada
This position is responsible for contributing to the coordinated efforts of preparing and presenting a highquality shopping experience to all Farm Boy customers. The performance of the duties must e...Show moreLast updated: 30+ days ago
Event Sales Representative (Part-Time / Full-Time) - Summer Position

Event Sales Representative (Part-Time / Full-Time) - Summer Position

Kognitive Sales SolutionsEtobicoke, ON, CA
CA$17.75 hourly
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Event Sales Representative - Summer Position .Kognitive Sales Solutions is seeking outgoing and sales-driven individuals to join our team as Gas Station Event Field Sales Representatives.In th...Show moreLast updated: 17 days ago
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Co-op Student, Corporate Secretary

Co-op Student, Corporate Secretary

Ontario Energy BoardToronto, ON, Canada
Chief Executive Officer's Office.We are passionate about the energy sector and motivated to enable innovation.We are committed to the economic and social development of Ontario and work every singl...Show moreLast updated: 19 days ago
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Security System Installer

Security System Installer

MT TalentToronto, Ontario
CA$60,000.00–CA$75,000.00 yearly
Permanent
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MT Talent has partnered with a full service Security System Integrator, specializing in large Government projects.Most of the business is around the GTA and surrounding area.Storage locker for stor...Show moreLast updated: 30+ days ago
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Service Officer - Toronto 53853

Service Officer - Toronto 53853

Randstad CanadaToronto, Ontario, CA
CA$25.00 hourly
Temporary
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Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry?.Do you have outstanding relationships and a creative streak?.If so, this role may be...Show moreLast updated: 30+ days ago
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Accounts Receivable Specialist

Accounts Receivable Specialist

Robert HalfToronto, ON, CA
CA$25.00–CA$32.00 hourly
Temporary
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Robert Half is urgently seeking an.Accounts Receivable Specialist.This role will be located downtown Toronto and require you to come into the office 1 day per week, with the other 4 days spent work...Show moreLast updated: 2 days ago
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MDM WorkSpace One Consultant

MDM WorkSpace One Consultant

VDart IncToronto, Ontario, Canada
We are seeking a highly skilled and experienced Mobile Device Management (MDM) Specialist to join our team.The ideal candidate will have a strong background in MDM solutions with a focus on VMware ...Show moreLast updated: 25 days ago
New Outside Mortgage Agent / Broker

New Outside Mortgage Agent / Broker

8Twelve MortgageToronto, ON, CA
Remote
Quick Apply
About 8Twelve Mortgage Power Network.Twelve Mortgage Power Network is a fast-growing network of experienced mortgage agents, brokers and brokerages - the right partner for your business.Our commitm...Show moreLast updated: 30+ days ago
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Sitter Wanted - Part Time Sitter Needed In Toronto, On Flexible Hours, Competitive Pay!

Sitter Wanted - Part Time Sitter Needed In Toronto, On Flexible Hours, Competitive Pay!

Sitter.comNorth York, Ontario, Canada
CA$17.20 hourly
Are you an experienced and caring sitter looking for occasional childcare opportunities? Our family in Toronto, Ontario is searching for a reliable live-out sitter to take care of our adorable todd...Show moreLast updated: 23 days ago
Sales Representative - Telecommunications

Sales Representative - Telecommunications

Ace Management GroupNorth York, ON, CA
Quick Apply
Join Ace Management Group, a dynamic Sales & Marketing firm in Toronto, and take your career to the next level.We're looking for enthusiastic Sales Representatives with excellent communication ...Show moreLast updated: 29 days ago
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Entry Level Customer Service

Entry Level Customer Service

Spade RecruitingToronto, ON, Canada
CA$55,000.00 yearly
Full-time
Quick Apply
Spade is looking for a customer service representative for AIL.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge...Show moreLast updated: 30+ days ago
Customer Support Specialist (Night-Shift)

Customer Support Specialist (Night-Shift)

AgencyAnalyticsToronto, Ontario, CA
25 days ago
Salary
CA$48,400.00 yearly
Job type
  • Quick Apply
Job description

Description

We're seeking an experienced customer support champion to join a department that has a stellar internal and external reputation for customer support. Our team provides world-class 24 / 5 support via Intercom live chat to tens of thousands of digital marketing experts worldwide.

We're specifically seeking someone with a strong background in live chat SaaS customer support, preferably with knowledge of digital marketing and / or SEO. If you have high emotional intelligence, love learning new

technology, are great at problem-solving, and know exactly how to delight customers at every interaction, we want to hear from you!

You'll join a tight-knit, highly committed & growing team that’s passionate about helping customers reach their business goals. We’re eager to lean in when it comes to growing our product and our customer base.

Like our customers, our team is global, and we enjoy a remote yet highly connected work environment : The culture is friendly, open, and collaborative, with regular Slack conversations and Zoom meetings, as well as shared projects and exciting initiatives to work on.

This role joins our Night-shift team, primarily serving customers in the APAC region. The core working hours are 7pm - 3am EST (starting Sunday evening) . You may also be needed to come into the Toronto office on occasion for in-office meet-ups which will occur during regular business hours (9am - 5pm EST).

What You'll Do

  • Deliver best-in-class live chat customer support in a timely manner
  • Use expert problem-solving ability and resourcefulness to provide our users with the answers they need
  • Apply critical thinking to troubleshoot technical issues
  • Collaborate with Product and Engineering teams to resolve issues / bugs
  • Collaborate with Customer Success and Sales teams to ensure risks and opportunities are promptly acted upon
  • Ensure customers are well-supported and educated at every interaction
  • Provide professional and friendly insights to customers when solving their problems
  • Contribute to the success of our department by suggesting improvements to our processes and our

product

  • Think outside the box when it comes to solutions and understanding what the customer needs, taking a
  • proactive approach while reassuring customers at every step of the way

    What You'll Bring

  • You have a couple years in a similar customer support role for a SaaS (Bonus if B2B)
  • You have advanced written communication skills
  • You’ve got high emotional intelligence, with the ability to read and reflect back the sentiment of your audience
  • You have excellent rapport-building ability with both customers and teammates
  • You’ve got a proven track record of meeting or exceeding common customer support metrics
  • You have the ability to multitask and handle multiple customer inquiries simultaneously
  • You’re strong at problem-solving and you have the ability to think critically when addressing tasks
  • You have the ability to show empathy, tactfulness, and diplomacy when interacting with others
  • If you have experience with SEO and / or digital marketing, this would be highly preferable, including
  • common digital marketing channels

  • Familiarity with SaaS platforms and related technologies
  • Compensation

    Our base salary for this role ranges from $48,400 to $72,600 . Compensation is determined by factors such as market salary data within Canada, technical skills, previous work history, and internal pay equity. Many positions also include additional variable compensation, which our Talent Acquisition team will discuss with you during the interview process.

    AgencyAnalytics is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or cognitive need, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.

    All your information will be kept confidential.

    At AgencyAnalytics, we empower marketing agencies with cutting-edge tools to streamline their reporting processes and elevate their client relationships. As a leading B2B SaaS company, we specialize in providing automated reporting software tailored to the unique needs of marketing professionals worldwide. Our mission is to revolutionize how agencies analyze and communicate data, ultimately helping them drive better results for their clients.

    We're a founder-led Canadian success story that started in 2010, and we're over 140 strong today.