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Permanent Jobs in Thunder bay%2C on%2C canada

Last updated: 23 hours ago
  • Promoted
Customer Support Representative (ZR_20179_JOB)

Customer Support Representative (ZR_20179_JOB)

BruntWorkOntario, 00, ph
Permanent
Contract : Independent Contractor.Monday to Friday, 9am - 6pm PST with 1 hour unpaid break (8 paid hours per day).Our client specializes in cutting-edge trash can technology, including motion sensor...Show moreLast updated: 23 hours ago
  • Promoted
Bindery Operator

Bindery Operator

Bridge Atlas Solutions IncOntario, Canada
Full-time +1
Our client, a leading provider of comprehensive printing and packaging solutions, offers an array of services that bring creative concepts to life through cutting-edge technologies and market exper...Show moreLast updated: 2 days ago
  • Promoted
Quality Improvement Coordinator

Quality Improvement Coordinator

The Salvation Army in CanadaNiagara, ON, Canada
Permanent
The Salvation Army is an international Christian church.Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. Mission StatementThe Salvation Army ex...Show moreLast updated: 11 days ago
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Outside Sales Representative

Outside Sales Representative

Human Capital DepartmentThunder Bay, ON, Canada
CA$75,000.00–CA$125,000.00 yearly
Full-time +1
Technical Sales Representative - Mechanical Industry •.For over 40 years, our company has been providing high quality machining, fabrication, and mechanical rebuild services, in Northwestern Ontario...Show moreLast updated: 2 days ago
Customer Service Representative

Customer Service Representative

DeckMartOntario, ON, ca
Permanent
Quick Apply
DeckMart is looking for a dynamic .Customer Service Representative.The ideal candidate will have previous experience, preferably in building materials or construction industry, with excellent ...Show moreLast updated: 27 days ago
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JOURNEYMAN MILLWRIGHT (433A)

JOURNEYMAN MILLWRIGHT (433A)

NPA WorldWideThunder Bay Central, Ontario
CA$39.00 hourly
Full-time +1
We are currently recruiting for 5.Our client is a world-leading, fully integrated agriculture network that connects producers and consumers to supply sustainable, traceable, and quality-controlled ...Show moreLast updated: 6 days ago
Structural Fitter - Coastal Steel Construction Ltd

Structural Fitter - Coastal Steel Construction Ltd

Recruit Without BordersThunder Bay, ON, Canada
CA$34.25 hourly
Full-time +1
Quick Apply
Coastal Steel Construction Limited.Coastal Steel Construction Limited is a leading manufacturer, distributor of custom structural steel fabrication. Coastal specializes in active and energetic workp...Show moreLast updated: 2 days ago
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Facteur - Agent de livraison

Facteur - Agent de livraison

Canada Post CorpTHUNDER BAY, Ontario, Canada
CA$23.81 hourly
Permanent +1
Numéro de la demande d’emploi : 187326 .Fonction administrative : Agent de livraison ou Facteur .Ville principale : Thunder Bay . Emplacement(s) supplémentaire(s) : .Exigences linguistiques : Anglai...Show moreLast updated: 1 day ago
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Catastrophe Adjuster - Contract (WFAD)

Catastrophe Adjuster - Contract (WFAD)

Crawford & Company (Canada) Inc.Ontario, Canada
Permanent
We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatch...Show moreLast updated: 17 days ago
  • Promoted
Human Resources Coordinator

Human Resources Coordinator

ScotlynnNorfolk County, ON, Canada
CA$45,000.00–CA$60,000.00 yearly
Full-time +1
This role is full-time at our office in Vittoria, ON.This is NOT a hybrid or remote position.With the continued growth in the industry, Scotlynn is currently hiring Human Resource Coordinator at ou...Show moreLast updated: 10 days ago
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Bilingual Business Development Representative

Bilingual Business Development Representative

AdeccoOntario, Canada
Full-time +1
Bilingual Business Development Representative job opening (French / English).Adecco Professional is currently recruiting for a permanent, full-time junior Bilingual Business Development Representativ...Show moreLast updated: 30+ days ago
Millwright

Millwright

PlasmanOntario, ON, CAN
CA$37.79–CA$39.68 hourly
Permanent
Quick Apply
One Company, One Driving Force.Plasman is a leading global automotive and manufacturing company with several locations across North America and Europe. With a rich history dating back over 40 years,...Show moreLast updated: 30+ days ago
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Truck Driver

Truck Driver

Prince Logistic ServicesOntario, Canada
Permanent +1
OverviewLanguagesEnglishEducationNo degree, certificate or diplomaExperienceWil trainOn site Work must be completed at the physical location. There is no option to work remotely.Responsibilities / T...Show moreLast updated: 30+ days ago
Accounts Assistant

Accounts Assistant

Recruit4staffHalton
Permanent
Recruit4staff are proud to be representing their client, an Engineering firm in their search for an.For the successful Accounts Assistant our client is offering : . Monday to Thursdays, plenty of flex...Show moreLast updated: 30+ days ago
Building Operator

Building Operator

York UniversityOntario, Canada
CA$34.46 hourly
Permanent
Facilities Services is a team of professionals who are committed to the delivery of support services that strive to enhance the quality of campus life for all students, faculty, staff and visitors....Show moreLast updated: 30+ days ago
  • Promoted
AZ TEAM HIGHWAY DRIVERS Great Pay Packages 5040 an hour

AZ TEAM HIGHWAY DRIVERS Great Pay Packages 5040 an hour

Manitoulin Group of CompaniesThunder Bay, Ontario, Canada
CA$37.50 hourly
Full-time +1
We seek permanent fulltime AZ Tractor Trailer Drivers for transport of LTL and general freight throughout (teams) Western Canada Ontario the Thunder Bay region. This is mostly a docktodock oper...Show moreLast updated: 28 days ago
  • Promoted
Truck Driver

Truck Driver

Services logistiques PrinceOntario, Canada
Permanent +1
OverviewLanguagesEnglishEducationNo degree, certificate or diplomaExperienceWil trainOn site Work must be completed at the physical location. There is no option to work remotely.Responsibilities / T...Show moreLast updated: 30+ days ago
  • Promoted
1.0 FTE Child & Youth Worker

1.0 FTE Child & Youth Worker

Superior North Catholic District School BoardOntario, Canada
CA$25.89–CA$28.21 hourly
Full-time +1
FTE Permanent Child and Youth Worker.Our Lady of Fatima Catholic School, Longlac / St.Joseph Catholic School, Geraldton.Hour - Competitive Compensation and Benefits Packages.The Child & Youth W...Show moreLast updated: 30+ days ago
  • Promoted
Shipping Supervisor

Shipping Supervisor

Lactalis CanadaThunder Bay, ON, Canada
Permanent
Waterloo St S, Thunder Bay, ON P7E 2C3.Welcome to Lactalis Canada – where we take pride in being recognized as one of Forbes' 2022 top employers! Our journey revolves around enhancing the lives of ...Show moreLast updated: 25 days ago
  • Promoted
Concierge

Concierge

Conseil scolaire catholique MonAvenirOntario, Canada
CA$23.83 hourly
Permanent
Le Conseil scolaire catholique MonAvenir accueille cette année plus de 17 500 élèves, au sein de ses 63 écoles : 47 écoles élémentaires, 1 éc...Show moreLast updated: 30+ days ago
Customer Support Representative (ZR_20179_JOB)

Customer Support Representative (ZR_20179_JOB)

BruntWorkOntario, 00, ph
23 hours ago
Job type
  • Permanent
Job description

This is a remote position.

Job Highlights :

Contract : Independent Contractor

Schedule :

  • 40 hours per week
  • Monday to Friday, 9am - 6pm PST with 1 hour unpaid break (8 paid hours per day)

Client Timezone : Ontario, Canada

Client Overview

Join a leading U.S.-based manufacturer with a 20-year legacy in innovative home solutions. Our client specializes in cutting-edge trash can technology, including motion sensor, open-top, and step-on models. With a strong presence in major retail chains and online marketplaces, we’re at the forefront of combining functionality with modern design in everyday household items. Our commitment to quality is backed by a two-year warranty on all products, ensuring customer satisfaction and trust in our brand.

Job Description

As a Customer Support Representative, you’ll be the vital link between our revolutionary products and our valued customers. In this dynamic role, you’ll leverage state-of-the-art CRM systems to manage a high volume of inquiries across various channels. Your mission will be to elevate our customer experience by providing swift, knowledgeable, and empathetic support. This position offers an exciting opportunity to work with cutting-edge household technology while developing your skills in a fast-paced e-commerce environment. If you’re passionate about innovative products and exceptional customer service, this role provides the perfect platform to showcase your talents and grow your career in customer support.

Responsibilities

  • Respond promptly to customer inquiries via email and social media, adhering to a 24-hour response time policy
  • Efficiently manage and resolve customer service tickets using Freshdesk CRM system
  • Handle warranty-related questions and claims with expertise, ensuring customer satisfaction throughout the two-year warranty period
  • Process product returns and coordinate replacement orders, maintaining a smooth customer experience
  • Provide comprehensive information about our innovative trash can features and functionality to both potential and existing customers
  • Collaborate closely with internal teams to ensure consistent customer satisfaction and timely issue resolution
  • Maintain meticulous records of all customer interactions and follow-up actions for quality assurance and continuous improvement
  • Requirements

  • 4+ years of proven experience in customer support, preferably in e-commerce or retail sectors
  • Demonstrated proficiency in Freshdesk or similar CRM systems
  • Exceptional written and verbal communication skills in English
  • Strong problem-solving abilities and keen attention to detail
  • Self-motivated with excellent time management skills to meet or exceed response time goals
  • Familiarity with major e-commerce platforms such as Amazon or Walmart Marketplace is highly desirable
  • Basic understanding of ERP systems, particularly Netsuite, is a plus
  • Ability to work remotely with provided hardware (computer, internet, headset)
  • Flexibility to work varying schedules, potentially including weekends, to ensure optimal customer coverage
  • Enthusiasm for learning about and explaining innovative household products
  • Adaptability to take on expanded responsibilities, including more technical tasks, as your role evolves
  • Benefits

    Independent Contractor Perks :

  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
  • Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

    ZR_20179_JOB