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Zone ManagerParadise, NLRole DescriptionThe Zone Manager holds responsibility for the store business in the zone. Working collaboratively with the Regional Director, the Zone Manager plays a key leadership role in the organization’s continuous improvement of store performance, and, equally, with creating diverse, inclusive, and respectful workplaces where team members can thrive. This position has a strong focus on multi-store operations, financial management and leading organizational initiatives. Through modelling effective leadership behaviors, the Zone Manager sets the standard for performance excellence in the zone with a focus on safety and Kal Tire Way operational behaviors that drive our competitive advantage in the marketplace.Responsibilities
Drives results and is responsible for performance of all stores within the zone relating to sales, safety, and culture.
Collaborates with Regional Director to develop a zone plan; works with Store Managers to align store budgets and plans with the zone and region and establish key performance metrics.
Maintains an active in-store leadership presence for the zone model store, responsible for continuous improvement of the stores within the zone with overall accountability for results in the zone.
Creates a shared understanding of operational excellence across the zone through visible leadership and ensures accountability to and alignment with Kal Tire Way operational behaviors.
Assesses performance in the zone through on-site observations. Develops insights through data-driven analysis of financial, operational, and team member engagement reporting. Coaches for improvement and mentors store management teams in these practices.
Analyzes Profit and Loss statements for the zone and implements strategies to grow sales and improve profitability.
Engages with the Regional Director to validate sales plans and supports the sales strategy and programs.
Leads change and continuous improvement initiatives in the zone; supports Store Managers to implement, ensure adoption and manage resistance.
Promotes understanding of the vision for Kal Tire and Store Operations; ensures alignment between the region, zone, and individual stores.
Builds a diverse and inclusive team by continually developing management talent to improve managerial performance at store locations.
Promotes a culture of accountability for safety and customer satisfaction across the zone.
Provides onsite location support based on specific needs.
Job RequirementsExperience
Operations management in a multi-store environment and/or oversight of a model location for a minimum of three to five (3-5) years.
People management – recruiting, managing, and accessing performance, supporting career development, identifying growth potential, driving engagement.
Education
College or university diploma or degree, or equivalent combination of experience and education
Special Requirements
Up to 80% travel within zone expected.
Flexibility to relocate if and when required.
The ability to travel, including short notice, for extended periods of time may be required.
What We Offer
Competitive compensation package based on qualifications and experience. We offer a clear path for career advancement with wage increases along the way.
Comprehensive medical and dental benefits
Employee Assistance Program
A group RRSP/DPSP matching program
Discount on tires and mechanical services
Positive work culture, opportunities for growth and development, and work-life balance.
Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.
Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process. #jointeamkal