Lawful and Ethical Conduct : Act lawfully and with honesty and integrity. Treat everyone with courtesy, equality, and without discrimination. Perform duties with a commitment to protecting store customers, employees, and assets.
Licensing and Identification : Always carry a valid security worker's license while on duty.
Punctuality and Appearance : Arrive on time, in uniform, and neatly dressed.
Surveillance and Theft Prevention : Be vigilant for theft and assist store employees by creating a deterrent to theft through presence and apprehension of shoplifters.
Arrest and Use of Force : Ensure arrests comply with the Criminal Code of Canada (Sections , 25 & 26).
Pursuit of Suspects : Pursue shoplifters safely and only on foot. Do not engage in unsafe actions such as vehicular pursuits.
Incident Reporting : Report all criminal incidents to store management and submit detailed reports before the end of your shift.
Interaction with Customers and Employees : Limit conversations to necessary interactions and do not use personal electronic devices except in emergencies.
Shift Protocols : Report to store management at the beginning of each shift and sign the security log.
Requirements :
License : Valid Security Worker’s License.
Certification : Current basic Security Training (BST) certificate
Experience : At least 1 year of AST experience (required).
Skills : Excellent communication, observational, and problem-solving skill