Job Description

Reporting to the Director, Clinical Informatics the EPIC Credentialed Trainer is responsible to provide end user training and support to the organization by using existing curriculum, lessons and training material to train end users and provide end user support. Additionally, updates curriculum with the assistance of Certified Application Analysts in each application. The Credentialed Trainer will also be responsible for preparing, setting up, facilitating for the class / classroom, updating training materials and testing lesson plans and the training environment. In addition they will administer end-user proficiency assessments, in-system checklists and administer post-live refresher, optimization, and skills-enhancement training

What else do you bring?

• Excellent organizational and interpersonal skills, with strong initiative to achieve high standards of service and performance
• Strong communication, follow up and conflict management
• Strong knowledge of MS-Windows applications and
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes :

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.